Can't change country

[#1]

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[#2]

Hi, I have the same issue, can't change the country from Hungary to the UK.

[#3]

Hi Natalia,

We have updated it from our end to the United Kingdom. Let us know if you need further assistance. We're here to help. 

[#4]

Hi, I can't change my country. I selected UK, because I am in UK, but my phone number is from Czech republic, so it has +420 instead of UKs +44. Can you change it to Czech republic? Thank you

[#5]

Hi Milan, 

The team will reach out to you with more information about your account. 

[#6]

I signed up when I was in Senegal and now I live in Réunion Island, France but I can't change it!

[#7]

Hi Karine,

Your country has been updated from the United States to Réunion. Feel free to add the rest of the information on your profile. Thanks!

[#8]

Same issue with me, I need to change the country from United States to Thailand so I can finish my profile.

[#9]

Hi Jonathan,

It is now updated to Thailand. Please update the rest of the information on your profile. Thank you!

[#10]

Hello, I am having the same problem. I need to change or add Puerto Rico which is where I live. 

Thank you!

Ana

[#11]

Hi Ana,

Your country is now updated, thank you.

[#12]

Hi, I'm trying to change my country from United States to Puerto Rico sice PR is not in the states section and also cannot find my correct city from the list and am unable to finish my profile.

[#13]

Hi Benjamin,

It now reflects Puerto Rico, please update the rest of the profile information. Thanks! 

[#14]

I'm trying to create a profile but it won't let me choose an address outside of the US. Am I doing something wrong?

[#15]

Hi Eric, 

Could you please confirm where you are currently located so that we can check if we can update your country for you? 

[#16]

Hello Avery,

Please change the country from US to Philippines. I'm not able to proceed to profile creation as there is no option to do so. (Greyed-out)

Thanks! 

**Edited for community guidelines**

[#17]

Hi Norman,

Your country has been updated from the United States to the Philippines. Feel free to add the rest of the information on your profile. Thank you.

[#18]

Bangkok

[#19]

Hi Eric, 

I have updated your country as requested. You should now be able to update your address by going to your Contact Info page (Settings > Contact Info).

[#20]

Hi!

My country of residence is actually Philippines but I am currently staying in Singapore.

Can you please help me in updating it to Philippines?

Thanks!

-Romm

[#21]

Hi Romm,

Your country has been updated from Singapore to the Philippines. Feel free to add the rest of the information on your profile. Thank you!

[#22]

I am new to Upwork and the platform automatically suggest that my location is Morocco even though I live in the states. When I try to update it, the system says that I can't update my location unless I provide my W-9 form tax info. When I try to fill a W-9, the system automatically takes me back to fill a non-US W-8BEN form. 

I am a little bit confused and can't set up my profile.

Thanks for your help

Samia

[#23]

Hi Samia,

Your country has been updated to the United States. Feel free to add the rest of the information on your profile. Thank you!

[#24]

Hi, It happens the same to me,  the only problem is that I live in China now can you help me to change the country

[#25]

Hi Fernando, 

The team will reach out to you directly with more information about your account. 

[#26]

Same for me, I can't complete my profile because I can't change country from United Kingdom to France.