Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Oct 15, 2019 05:58:12 AM by Goran V
Hi Norris,
Your country is now updated, feel free to update the rest of your address as well. Thank you.
Jun 3, 2020 01:01:16 PM by Marina B
Hello, I am encountering the same problem while creating my freelancer account. I need to change the country to the USA where I m based now. I hope you can help. Thanks!
Jun 3, 2020 02:17:34 PM by Bojan S
Hi Marina,
Your country was updated as per your request, thank you!
Oct 15, 2019 01:57:21 PM by Michelle O
Hi
I am having the same issue & would like to change my country to Canada but it is disabled.
Can you help with this please?
Thanks!
Oct 15, 2019 02:38:22 PM by Bojan S
Hi Michelle,
Your Country was updated to Canada. Thank you for reaching out to us!
Oct 17, 2019 06:36:48 AM by Collins U
Hello,i just regsitered as a freelancer on upwork and i want to change my country from Andora but it is disabled kindly let me know how i cna out my country
Oct 17, 2019 06:37:55 AM by Goran V
Hi Collins,
Please confirm your location and our team will update your country from our end, thank you.
Jan 26, 2020 03:46:05 PM by Victor S
Jan 26, 2020 04:03:17 PM by Joanne P
Hi Victor,
Your country has already been updated to Mexico. Thank you.
Jan 26, 2020 04:41:45 PM by Victor S
Jan 26, 2020 06:21:20 PM by Avery O
Hi Victor,
I'm glad to know that this has been resolved. Please don't hesitate to post here in the Community if you need further help with anything.
Feb 7, 2020 11:36:55 PM Edited Feb 7, 2020 11:37:22 PM by AleksandarD A
Hi Mahmoud,
I checked and it seems that your country is already set to Egypt. Please try clearing your cache and cookies or use a different browser. Let us know if the issue persists so that we can assist you further.
Thank you.
Oct 17, 2019 10:22:58 AM by Nadja E
Hi,
I have the same problem-my profile is not completed yet cos I accidentally set my location to the United States and now I cannot continue but I can't change it to Germany myself either. Please help.
Oct 17, 2019 11:37:58 AM by Bojan S
Hi Nadja,
Please note that all the information in your profile including your location needs to be accurate, truthful and verifiable. We have updated your Country to Germany. Feel free to update the rest of the information to your profile.
Thank you!
Oct 18, 2019 09:22:19 AM by Michelle O
Hi I am hoping someone can help me with my profile. I have just joined but my profile address is incorrect. All details are fine except that it won't allow me to confirm that it is Ontario, Canada instead defaulting to Cork, Ireland.
The option to update is greyed out so hoping someone can fix this for me.
Thanks for the help!
Michelle
Oct 18, 2019 09:48:51 AM by Bojan S
Hi Michelle,
Looks like you were able to successfully update your address information. If you still need any assistance, feel free to reach back to us and we'll be happy to assist.
Thank you for reaching out to us!
Oct 18, 2019 09:33:08 AM by Rebecca L
Hi, My country code is not the same as my country as I travel a lot. So I can't verify my profile. Please unlock this & fix this bug so you can add your own country code.
Oct 18, 2019 10:24:42 AM by Bojan S
Hi Rebecca,
Your Country was updated. Please clear your cache and cookies or log in with another browser to check if you`re able to update the rest of your profile information.
Thank you!
Oct 19, 2019 02:44:49 AM by AleksandarD A
Hi Sheila,
Thanks for your question. Please let me know the name of the country and I'll update your profile.
Thank you.