Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Oct 18, 2019 09:33:08 AM by Rebecca L
Hi, My country code is not the same as my country as I travel a lot. So I can't verify my profile. Please unlock this & fix this bug so you can add your own country code.
Oct 18, 2019 10:24:42 AM by Bojan S
Your Country was updated. Please clear your cache and cookies or log in with another browser to check if you`re able to update the rest of your profile information.
Oct 19, 2019 02:44:49 AM by Aleksandar D
Thanks for your question. Please let me know the name of the country and I'll update your profile.
Oct 21, 2019 10:43:55 AM by Emily O
I am trying to submit my profile but I can't change my location from Mexico to UK
Oct 21, 2019 11:09:48 AM by Bojan S
Your Country was updated as you requested. Please update your profile with the rest of the information.
Oct 21, 2019 01:20:10 PM by Neil A
I started my profile while I was still living in the US, but have since moved back to Canada and have not been able to change my country. If someone could help update the country to Canada, it'd be much appreciated.
Oct 21, 2019 02:23:57 PM by Bojan S
Your Country was updated to Canada, Neil! Thank you for reaching out to us!
Oct 22, 2019 03:50:12 AM by Junaid D
I am unable to change the country of residence to Pakistan from United Kingdom in my profile creation.
Oct 22, 2019 09:12:12 PM by Nicholas D
I am attempting to create and Upwork account but I cannot put in my correct Country. It has defaulted to UK but I need it as United States.
Oct 22, 2019 10:40:29 PM by Avery O
I have updated your country from the UK to the US. You should now be able to update your address accordingly.
Oct 23, 2019 11:00:29 PM by Avery O
I have updated your country from UK to New Zealand as requested.
Oct 23, 2019 11:12:55 PM by Avery O
The team will follow up with you with more information about your account.
Oct 25, 2019 11:36:44 AM by Priscila P
Oct 25, 2019 12:43:31 PM by Bojan S
Your Country was updated to the US. Please add the rest of the information on your profile.
Oct 27, 2019 12:13:57 AM by Arthur Deiniel G
Hi there! I accidentally clicked on the US as I was setting up my profile but I live in the Philippines. I can't change my country through Settings as I haven't completed my profile yet but I can't change it either in the profile setup page. Please help, thank you!
Oct 27, 2019 12:26:26 AM by Aleksandar D
Thanks for reaching out to us. Your country has been updated to the Philippines as requested.
Oct 29, 2019 10:03:06 AM by Dionis R
I can not change my country , it is set USA , but I am in Moldova , can someone help me?
Oct 29, 2019 10:42:14 AM by Bojan S
Your Country was updated to Moldava. Thank you for reaching out to us!
Oct 29, 2019 12:39:29 PM by Nickolove L
I need to update my address but the dropdown menu doesn't provide the correct options.
Oct 29, 2019 01:49:14 PM by Bojan S
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Please note that your profile must represent you as an individual and that all the information in your profile including your name needs to be accurate, truthful and verifiable.
Oct 29, 2019 01:57:29 PM by Nickolove L
Oct 29, 2019 02:29:52 PM by Bojan S
We have updated your Country to Barbados. Feel free to add the rest of the information on your profile.
Nov 1, 2019 12:34:18 PM by Jennifer T
HELP! I started to create a profile when I was in the UK but live in the US and now I can't finish the verification because I can't change the address to a US address and therefore can't put in a US number.
Nov 1, 2019 01:41:57 PM by Bojan S
Your country has been updated to the US, Jennifer. Feel free to add the rest of the information on your profile.
Nov 3, 2019 10:12:15 PM by Gamaliel F
Nov 4, 2019 04:09:14 AM by Detan O
I recently moved to Canada and my country still shows as Nigeria, Could you assist with changing this? Thanks
Nov 4, 2019 04:34:54 AM by Goran V
Your country is now updated, feel free to update the rest of your address as well. Thank you.
Nov 4, 2019 07:36:57 AM by Tinatin T
Country in my profile is set to US and I can not change it to Georgia.
Nov 4, 2019 08:33:30 AM by Bojan S
Your Country was updated as per your request to Georgia.
Thank you for reaching out to us!
Nov 5, 2019 12:10:27 AM by James S
Hi. I am having problems changing my country from the US to Vietnam.
Nov 6, 2019 06:17:25 AM by Nathan D
Like most folks on this platform it seems, I cannot change my country during my account creation and thus am stuck with "United Kingdom".
Could you please set my account to "Netherlands" so I can go to the next step and enter a dutch number.
Nov 7, 2019 08:23:25 PM by Ignatius Untung S
Hi, I created my account during my master study in UK. I cannot change my address now since I moved back to Indonesia.