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Tilde's avatar
Tilde S Community Member

Can't change country

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.

 

Thank you!

~Andrea

View solution in original post

3,983 REPLIES 3,983
Gamaliel's avatar
Gamaliel F Community Member

Hello, I just moved to UK for my masters programme, I will like my profile to reflect UK as I will be residing here for 2-3years.

Kindly help change it.
Detan's avatar
Detan O Community Member

Hi,

I recently moved to Canada and my country still shows as Nigeria, Could you assist with changing this? Thanks

Goran's avatar
Goran V Retired Team Member

Hi Detan,

 

Your country is now updated, feel free to update the rest of your address as well. Thank you.

~ Goran
Upwork
Tinatin's avatar
Tinatin T Community Member

Hi.

Country in my profile is set to US and I can not change it to Georgia. 

Bojan's avatar
Bojan S Community Manager

Hi Tinatin,

 

Your Country was updated as per your request to Georgia.

 

Thank you for reaching out to us! 

~ Bojan
Upwork
James's avatar
James S Community Member

Hi. I am having problems changing my country from the US to Vietnam. 

Goran's avatar
Goran V Retired Team Member

Hi James,

 

Your country is now updated, thank you.

~ Goran
Upwork
Nathan's avatar
Nathan D Community Member

Like most folks on this platform it seems, I cannot change my country during my account creation and thus am stuck with "United Kingdom".

 

Could you please set my account to "Netherlands" so I can go to the next step and enter a dutch number.

Goran's avatar
Goran V Retired Team Member

Hi Nathan,

Your country is now updated, thank you.

~ Goran
Upwork
Ignatius Untung's avatar
Ignatius Untung S Community Member

Hi, I created my account during my master study in UK. I cannot change my address now since I moved back to Indonesia.

 

please help

 

thanks

Avery's avatar
Avery O Community Manager

Hi Ignatius, 


I have updated your country from UK to Indonesia as requested. You may now update your address in your Contact Info page. 


~ Avery
Ali Utku's avatar
Ali Utku D Community Member

Hello, I can't change my country. However, I moved out and I need to change it to UK. Thanks in advance.
Joanne's avatar
Joanne P Retired Team Member

Hi Ali,

 

Your country has been updated to the UK. Thanks!

~ Joanne
Upwork
Danica Hazel's avatar
Danica Hazel S Community Member

Hi, I need help. I created my UpWork account and my location was set in USA by mistake and i can't change my address so I kindly request your help to set the right country Philippines in order to move forward with my account configuration. Thanks in advance for your help.


Danica

Goran's avatar
Goran V Retired Team Member

Hi Danica,

 

Your country is now updated, feel free to update the rest of your address as well. Thank you.

~ Goran
Upwork
Anna's avatar
Anna B Community Member

Hi! 
My account is set on US but I live in Ukraine. I can not do nothing with this issue, because I have not finish my profile yet. If you have such an opportunity please change my location in settings.

Bojan's avatar
Bojan S Community Manager

Hi Anna,

 

Your Country was updated to Ukraine as per your request. Thank you for reaching out to us! 

~ Bojan
Upwork
Kieren's avatar
Kieren W Community Member

 
Petra's avatar
Petra R Community Member

Re: can i change my Profile location to Spain?

 

If that is where you live (and you can prove it if needed) - Sure.

 

Kieren's avatar
Kieren W Community Member

Yes I can do that no problem.

Kind regards

Kieren
Kieren's avatar
Kieren W Community Member

Hi thank you for responding. I would be happy to forward proof of address. If you can give me a contact email.

Can you change the location or do I need to contact someone else?

 

Kind regards Kiere

Bojan's avatar
Bojan S Community Manager

Hi Kieren,

 

Your country has been updated to Spain. Feel free to add the rest of the information on your profile.

 

Thank you!

~ Bojan
Upwork
Kieren's avatar
Kieren W Community Member

Hi does anyone know how to change your location if it is greyed out? my one says i'm in the UK but I'm in Spain I followed all the help links but have gone round in circles for ages.

Mahendran's avatar
Mahendran R Community Member

Hi I need to change my country to India to complete my profile, that option is disabled and set US as default.

Avery's avatar
Avery O Community Manager

Hi Mahendran, 


I have changed your country from US to India. You should now be able to update your address on your Contact Info page. 


~ Avery