I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
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Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.
I'm sorry to hear that issue persists. One of our team members will reach out to you directly to assist you with completing your address information.
Thank you for your patience.
I am setting up my profile, and when I am typing in my address to verify my location, I can't change my country. When I started setting up my account I lived in the US, but then moved to Norway, which is where I want to set my address.
I'm trying to change my country as I have to stay in China for a very long long time.
However, it seems to be stuck on the United States? Is there any way to solve this problem?
Your country should reflect the one you're physically located in and be able to verify it.
Would you like us to update your country to China?
I began a profile ages ago when I was living in a different country (USA) - I can't seem to change this to the UK, where I now live.
The bot keeps telling me 'you need to be logged in to upwork from the country you want to change to'. Which I am.
This is infuriating.
Hi Tracy Ann,
Please let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
I have the same issue as the original poster of this thread. I was studying in Thailand when I first signed up for this website but never completed my profile nor used this website. Now I am back home in Bangladesh and would like my profile to reflect as such. Please help with this issue. Thank you.
**Edited for Community Guidelines**