Jan 18, 2018 06:47:56 PM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 08:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jul 10, 2020 04:16:26 PM by Tracy Ann P
I am trying to complete my profile however the option for country and address is locked to US. I am not froom the states. How do I get my address and country verified?
Jul 10, 2020 05:02:51 PM by Bojan S
Hi Tracy Ann,
Please let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you!
Jul 10, 2020 04:53:28 PM by Tracy Ann P
I need help with completing my profile, I am unable to change the location which is set to US. I am in Jamaica
Jul 10, 2020 06:36:11 PM by Aleksandar D
Hi Tracy Ann,
Your country has been updated to Jamaica as requested. Let us know if you need further assistance.
Thank you.
Jul 12, 2020 10:21:19 AM by Gina O
Jul 12, 2020 12:18:23 PM by Aleksandar D
Hi Gina, and Ying,
Your countries were updated as requested.
Thank you.
Jul 12, 2020 01:31:09 PM Edited Jul 12, 2020 01:55:40 PM by Aleksandar D
Hello
I have the same issue as the original poster of this thread. I was studying in Thailand when I first signed up for this website but never completed my profile nor used this website. Now I am back home in Bangladesh and would like my profile to reflect as such. Please help with this issue. Thank you.
Zahin
**Edited for Community Guidelines**
Jul 12, 2020 02:30:31 PM by Aleksandar D
Hi Zahin,
I shared your request with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Jul 12, 2020 04:08:25 PM by Gabrielle Mara H
I live in the US now but I created the account in the Philippines and now my location cant be changed
Jul 12, 2020 07:27:40 PM by Joanne P
Hi Gabrielle Mara,
Your country has been changed to US.
Jul 13, 2020 03:27:21 AM by Gabrielle Mara H
hi the country was changed already thank you! however the cities selection are still cities from the philippines
Jul 13, 2020 03:59:56 AM by Aleksandar D
Hi Gabrielle,
Could you please try selecting your city again? Let us know if the problem persists so that we can assist you.
Thank you.
Jul 13, 2020 06:00:30 AM by Pawel C
Hi, I can't change my location in the profile. the button for editing disappears after clicking and doesn't take me anywhere.
Jul 13, 2020 06:14:54 AM by Goran V
Hi Pawel,
Please confirm your current location/country and our team will update it from our end. Thank you.
Jul 13, 2020 07:27:36 AM by Goran V
Hi Pawel,
Your country is now updated, feel free to update the rest of your address as well. Thank you.
Jul 13, 2020 06:55:27 PM by Alena T
Hello,
Can you please update my location to Utrecht, the Netherlands?
Regards,
Alena
Jul 13, 2020 08:26:51 PM by Bojan S
Hi Alena,
Your country has been updated to the Netherlands. Feel free to add the rest of the information on your profile.
Thank you!
Jul 14, 2020 06:27:26 AM by Pawel C
Hi,
My country has been changed properly to Poland, but the city remains wrong. I'm actually in Torun, Poland. Not Turku
Jul 14, 2020 09:23:36 AM by Tilek O
Hi, I've started to fill up my profile and can't change my country to Kyrgyzstan. Now it's set on Ukraine