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Tilde's avatar
Tilde S Community Member

Can't change country

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.

 

Thank you!

~Andrea

View solution in original post

3,983 REPLIES 3,983
Dinka's avatar
Dinka F Community Member

Hi! I moved to the UK from Slovenia and now I cannot change the country. I need to change it to enter my current address and submit my profile. What can I do about it? Thank you

 

Dinka

Goran's avatar
Goran V Retired Team Member

Hi Dinka,

 

Your country is now updated, thank you.

~ Goran
Upwork
A's avatar
A S Community Member

Hi, I just signin with upwork but I have selected USA country. I want to change it to India.

Thanks 

Bojan's avatar
Bojan S Community Manager

Hi there, 

 

We changed your country to India as per your request. 

~ Bojan
Upwork
Hina's avatar
Hina I Community Member

Hi 

I want to change my country from UAE to USA. Please assist

Bojan's avatar
Bojan S Community Manager

Hi Hina,

 

Your country was updated to the US as per your request. 

~ Bojan
Upwork
Hina's avatar
Hina I Community Member

Hi Bojan

 

My country is changed to USA but I cannot add city of USA

 

Could you assist please

Bojan's avatar
Bojan S Community Manager

Hi Hina,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
Hina's avatar
Hina I Community Member

Thank you

Hina's avatar
Hina I Community Member

My country is changed to USA as requested but I cannot add any city of USA. Could you help

Jacqueline's avatar
Jacqueline M Community Member

Hi. Can I request help changing my location (same country, different city)? I moved three years ago and was never able to update. I also want to change my display name to a common variation (Jackie). Thanks!

Joanne's avatar
Joanne P Retired Team Member

Hi Jacqueline,

 

You can update your city by logging in to your account and going to settings> contact info> location. Just click on the pencil icon to update it. 

 

To request a name change, please also check under settings> contact info. Thank you.

~ Joanne
Upwork
Utkarsh's avatar
Utkarsh S Community Member

I am from India but on the contact info page, I am unable to change the country from USA to India.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Utkarsh,

 

Your country has been updated to India as requested. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
Utkarsh's avatar
Utkarsh S Community Member

Hello team,
I regret to inform you that the dropdown menu is still showing all location
of the US. I am not able to select any city or state of India. PFA
Screenshots for the same
Aleksandar's avatar
Aleksandar D Community Manager

Hi Utkarsh,

 

I checked and it seems that you already updated your city.

 

Thank you.

~ Aleksandar
Upwork
Maryann's avatar
Maryann S Community Member

I need to change my country to Philippines but i cannot click the dropdown for country, it is stuck in USA and can't be clicked.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Maryann,

 

Your country has been updated to the Philippines as requested. Feel free to continue filling out your profile.

 

Thank you.

~ Aleksandar
Upwork
Daria's avatar
Daria M Community Member

Hi,

 

could you please change my country info to Russia?

Regards,

Daria

Aleksandar's avatar
Aleksandar D Community Manager

Hi Daria,

 

Your country has been updated to Russia as requested. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
Giusy's avatar
Giusy P Community Member

I was living in the USA when I signed up. I live in Amsterdam, Netherlands now and would like to change the location.
Thanks for the help.
Paloma's avatar
Paloma L Community Member

Hello, i'm currently linving in the US and I can't change my adress. Can you help me?

Joanne's avatar
Joanne P Retired Team Member

Hi Paloma,

 

Your country has been updated to US. You may now continue adding the rest of your profile information. Thanks!

~ Joanne
Upwork
Chelsea's avatar
Chelsea K Community Member

I'm trying to change my country to the U.S. but I can't seem to do that. Please help!

Aleksandar's avatar
Aleksandar D Community Manager

Hi Chelsea,

 

I will look into this further and will get back to you once I have more information.

 

Thank you.

~ Aleksandar
Upwork