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Tilde's avatar
Tilde S Community Member

Can't change country

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.

 

Thank you!

~Andrea

View solution in original post

3,983 REPLIES 3,983
Eman's avatar
Eman A Community Member

I am currently filling my application for upwork while being in Egypt and can't change my country to Luxembourg. Please help. Thank you

Bojan's avatar
Bojan S Community Manager

Hi Eman,

 

Your country was updated to Luxembourg as per your request. 

~ Bojan
Upwork
Mounir's avatar
Mounir E Community Member

Hello all,

I can't change my country to Turkey, it's locked

Aleksandar's avatar
Aleksandar D Community Manager

Hi Mounir,

 

Your country has been updated to Turkey as requested. 

Thank you.

~ Aleksandar
Upwork
Jun's avatar
Jun O Community Member

I began building my profile by choosing Japan (with Japanese marketing in mind) but I live in the US. Can someone help me edit my address/country, please?

Aleksandar's avatar
Aleksandar D Community Manager

Hi Jun,

 

I checked and it seems that you already updated your country. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
Priyansu's avatar
Priyansu K Community Member

Can you help me change country from US to India. I wanted US clients so choosed US but I live In India.
Priyansu's avatar
Priyansu K Community Member

Can you help me change country from US to India? I wanted US clients so I selected US but I live In India.
Goran's avatar
Goran V Retired Team Member

Hi Priyansu,

 

Your country is now updated, feel free to update your address as well. Thank you.

~ Goran
Upwork
Priyansu's avatar
Priyansu K Community Member

The country is changed but I the Indian city is not showing.
Goran's avatar
Goran V Retired Team Member

Hi Priyansu,

 

Please clear your cache and cookies and then add your street address first. When you`re typing your address you will see a drop down menu and will need to choose one of the suggestions. Thank you.

~ Goran
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Jun's avatar
Jun O Community Member

Hi! Thank you for your reply. Yes I was able to find a phone number for
customer care and they changed the country for me. Thanks for your time 🙂
Kathrina's avatar
Kathrina A Community Member

I cannot change the country from US to Philippines. Can't proceed completing my profile.

Bojan's avatar
Bojan S Community Manager

Hi Kathrina,

 

 Your country should reflect the one you're physically located in and be able to verify it.

 Would you like us to update your country to the Philippines?

~ Bojan
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Fahed's avatar
Fahed A Community Member

Hi, I'm creating my profile and I'm unable to change the country. It is set currently to UK but I live in Palestine. I tried using the settings but the website redirects me to the create profile page.

Thank you for the help.

Bojan's avatar
Bojan S Community Manager

Hi Fahed,

 

Your country was updated as per your request. 

~ Bojan
Upwork
Olaniyi's avatar
Olaniyi Community Member

 
Olaniyi
Joanne's avatar
Joanne P Retired Team Member

Hi Olaniyi,

 

I checked, and it looks like you have already changed your country successfully. 

~ Joanne
Upwork
Sahara's avatar
Sahara M Community Member

Please help me change my location from UK to Kenya. I'm having a hard time. I used to live in UK but I reside in Kenya now. Please help.

Joanne's avatar
Joanne P Retired Team Member

Hi Sahara,

 

Your country has been updated to Kenya. 

~ Joanne
Upwork
Katerine's avatar
Katerine S Community Member

Hi! I need to change my country to the Philippines. When I signed up, it was automatically set to Hong Kong. Thanks!

Katerine's avatar
Katerine S Community Member

Hi Joan! Hope you can also change my country to PHILIPPINES. Thanks!

Goran's avatar
Goran V Retired Team Member

Hi Katerine,

 

Your country is now updated, thank you.

~ Goran
Upwork
Qaysar's avatar
Qaysar M Community Member

please help
Joanne's avatar
Joanne P Retired Team Member

Hi Qaysar,

 

Could you please confirm which country you are currently located? 

~ Joanne
Upwork