Jan 18, 2018 06:47:56 PM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 08:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jul 22, 2020 07:42:33 AM by Antonio I
Hi,
I am about to finish the registration form but I have mistakenly selected the UK as residence country and it looks like I can't change it because I am not allowed to select another country.
Jul 22, 2020 07:45:40 AM by Goran V
Hi Antonio,
Could you please confirm your current location/country so that our team can update it? Thank you.
Jul 22, 2020 08:51:23 AM by Goran V
Hi Orianne,
Your country is now updated as well. Thank you.
Jul 22, 2020 12:21:01 PM by Megumi T
Hi, I would like to change the country. I mistakenly put my nationality (Japan) instead of where I'm located(Spain).
Jul 22, 2020 12:28:16 PM Edited Jul 22, 2020 12:38:43 PM by Goran V
Before finishing my profile, I find that the country of my account is the default "US." Unfortunately, I currently live in China. But, I find it very sad that I can't finish the last step because I don't have a phone number in the US. You have set it as the MUST step before I'm allowed to change my country code like other members.
This is a complaint letter, as many people flow between different countries nowadays, and fixing one's account on a certain country is unreasonable for most of us, the global citizens. I hope you can seriously take my suggestions into consideration.
Finally, I hope to receive your reply via the email address: **Edited for Community Guidelines**
Jul 22, 2020 12:40:01 PM by Goran V
Hi Hegel,
Your country is now updated, feel free to update the rest of your address as well. Thank you.
Jul 26, 2020 11:49:14 AM by Varsha R
Hi Admin,
as I'm new to this platform, I'm unable to change my country from USA to India while registering and creating a profile, I need to verify my contact number but I 'm unable to change my country before the mobile number.
Please help me out in this.
Jul 26, 2020 12:24:44 PM by Aleksandar D
Hi Varsha,
I checked and it seems that your country was already set to India. Let us know if you need further assistance.
Thank you.
Jul 27, 2020 10:22:14 AM by Marco S
Hi, is there any option to change location in my profile? Regards, Marco
Jul 27, 2020 12:21:32 PM by Aleksandar D
Hi Marco,
You should be able to make changes to your location after filling out your profile. If you would like us to update your country, please let us know so that we can assist you.
Thank you.
Jul 27, 2020 10:56:28 PM by Paula G
Hi,
My country is already updated to Phoilippines but the cities I'm able to choose are still cities in Cambodia. Please help to update the cities as well so I can complete my profile. Thank you.
Jul 27, 2020 11:41:12 PM by Aleksandar D
Hi Paula,
Could you please try updating your city now? Let us know if the issue persists so that we can assist you further.
Thank you.
Jul 29, 2020 09:18:48 AM by Stefan D
Jul 29, 2020 09:57:04 AM Edited Jul 29, 2020 09:57:19 AM by Aleksandar D
Hi Stefan,
You should be able to update your location by going to Settings > Contact Info and making the changes under the Location section. Please note that your profile must represent you as an individual and that all the information in your profile needs to be accurate, truthful, and verifiable.
Thank you.
Jul 29, 2020 01:25:55 PM by Mercy O
Hello, could you please help me change my country address to Ukraine?
Jul 29, 2020 01:55:06 PM by Aleksandar D
Hi Mercy,
You should be able to update your location by going to Settings > Contact Info and making the changes under the Location section. Please note that your profile must represent you as an individual and that all the information in your profile needs to be accurate, truthful, and verifiable.
Additionally, one of our team members will reach out to you directly via email to assist you further.
Thank you.
Jul 30, 2020 05:22:15 PM by Zenaida A
Hi,
My country was updated to Spain. I live in Spain. I'm loging in from Spain! Why is it that I can't choose any Spain city from the Locations dropdown menu? I'm just able to choose from USA cities. It's been a few days and still I can't choose my address.
Thanks!
Zenaida
Jul 30, 2020 06:06:15 PM by Bojan S
Hi Zenaida,
One of our team members will reach out to you directly to assist you with completing your address information.
Thank you for your patience.
Aug 20, 2020 02:13:55 PM Edited Aug 20, 2020 03:17:07 PM by Bojan S
I need to add my USA address but its not letting me, I moved around a bit so changed address now going bach to American one since its where I pay taxes, but its telling me to add street address but when I click on it it doesn't allow me to enter anything
**Edited for community guidelines**