Can't change country

[tildes]

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[413d1ced]

Hi,
I am about to finish the registration form but I have mistakenly selected the UK as residence country and it looks like I can't change it because I am not allowed to select another country.

[g_vasilevski]

Hi Antonio,

Could you please confirm your current location/country so that our team can update it? Thank you.

[413d1ced]

I am based in Italy.

Thanks

[orianne_morantes]

Hi! Could you please change my location to Hong Kong? Thanks!

[g_vasilevski]

Hi Orianne,

Your country is now updated as well. Thank you.

[f0fbb5cc]

Hi, I would like to change the country. I mistakenly put my nationality (Japan)  instead of where I'm located(Spain).

[g_vasilevski]

Hi Megumi,

Your country is updated as well, thank you.

[barzi_jaf]

Hi
I also want to change my country from US to Germany

[g_vasilevski]

Hi Barzi,

Your country is now updated, thank you.

[72a6d4a7]

Before finishing my profile, I find that the country of my account is the default "US." Unfortunately, I currently live in China. But, I find it very sad that I can't finish the last step because I don't have a phone number in the US. You have set it as the MUST step before I'm allowed to change my country code like other members. 

This is a complaint letter, as many people flow between different countries nowadays, and fixing one's account on a certain country is unreasonable for most of us, the global citizens. I hope you can seriously take my suggestions into consideration.

Finally, I hope to receive your reply via the email address: **Edited for Community Guidelines**

[g_vasilevski]

Hi Hegel,

Your country is now updated, feel free to update the rest of your address as well. Thank you.

[rawal_varsha]

Hi Admin,
as I'm new to this platform, I'm unable to change my country from USA to India while registering and creating a profile, I need to verify my contact number but I 'm unable to change my country before the mobile number.
Please help me out in this.

[AleksandarD]

Hi Varsha,

I checked and it seems that your country was already set to India. Let us know if you need further assistance.

Thank you.

[spoerrle]

Hi, is there any option to change location in my profile? Regards, Marco

[AleksandarD]

Hi Marco,

You should be able to make changes to your location after filling out your profile. If you would like us to update your country, please let us know so that we can assist you.

Thank you.

[paulabg8]

Hi,

My country is already updated to Phoilippines but the cities I'm able to choose are still cities in Cambodia. Please help to update the cities as well so I can complete my profile. Thank you. 

[AleksandarD]

Hi Paula,

Could you please try updating your city now? Let us know if the issue persists so that we can assist you further.

Thank you.

[rapidiomas]

I am in Cambodia but my bank account is in Germany, could you please change my location to Germany?

[AleksandarD]

Hi Stefan,

You should be able to update your location by going to Settings > Contact Info and making the changes under the Location section. Please note that your profile must represent you as an individual and that all the information in your profile needs to be accurate, truthful, and verifiable. 

Thank you.

[mercy120]

Hello, could you please help me change my country address to Ukraine?

[AleksandarD]

Hi Mercy,

You should be able to update your location by going to Settings > Contact Info and making the changes under the Location section. Please note that your profile must represent you as an individual and that all the information in your profile needs to be accurate, truthful, and verifiable. 

Additionally, one of our team members will reach out to you directly via email to assist you further.

Thank you.

[zenaidaaren]

Hi,

My country was updated to Spain. I live in Spain. I'm loging in from Spain! Why is it that I can't choose any Spain city from the Locations dropdown menu? I'm just able to choose from USA cities. It's been a few days and still I can't choose my address.

Thanks!

Zenaida

[BojanS]

Hi Zenaida,

One of our team members will reach out to you directly to assist you with completing your address information.

Thank you for your patience. 

[mercy120]

Thanks

[meilin13]

I need to add my USA address but its not letting me, I moved around a bit so changed address now going bach to American one since its where I pay taxes, but its telling me to add street address but when I click on it it doesn't allow me to enter anything

**Edited for community guidelines**