Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Apr 24, 2017 10:35:51 AM by Arbab K
How i can chang my location,
currently i am Pakistan but my location on my profile is USA,
if i don't change my location, can i receive my funds, i don't have any US Account and not Paypal,
i have only Payooner Account,
Please your Suggestion highly appriciable, Please Help me to get rid out of this problem,
keen to hear from all well wishers,
Thanks with best regards:
Apr 24, 2017 11:38:03 AM by Valeria K
Please, go to your Settings> Contact Info> Location to change your country. You need to have your actual location on your account in order to continue working on Upwork.
Apr 25, 2017 07:45:48 AM by Arbab K
Thanks for your quick response, but i have try to do, but the edit button not working,
and for further details is that, there is message "Contact your customer support"
so, please tell me, what should i do next
keen to hear from you
Apr 25, 2017 08:37:02 AM by Valeria K
Your location has been changed to Pakistan. Please, let us know if you have any further questions.
Apr 25, 2017 08:49:08 AM by Arbab K
Thank You So Much Valeria, For resolve my issue,
I really very glad to you, very qucik responsive, respose from your side,
if don't mind, did you guide me about payment method,
because now i m in Pakistan,
which method is suitable for me, Because Paypal Services are not availble in Pakistan, So please let me know too about this qurey,
Thanks With Best Regards:
Feb 7, 2021 03:00:42 AM by MennatAllah M
Feb 7, 2021 03:52:55 AM by Nikola S
Thank you for reaching out to us. I checked bu t could not replicate the issue you are experiencing. Could you please clear your cache and cookies or log in with another browser to check if the issue persists?
You can go to Settings > My Info and update your location there. Let us know if you need further assistance.
Mar 19, 2021 08:01:22 AM by Sharon M
Can you please help me to change my location from Dubai, UAE to Philippines as I couldn't change it. I created my Upwork account when I was in Dubai and now, I am in the Philippines already.
Mar 19, 2021 09:08:26 AM by Andrea G
You should be able to change your location now by going to Settings > Contact info and clicking the pencil icon on the Location section. If you need any further assistance please let us know!
Jun 21, 2021 09:58:13 PM by Moumita R
Hi Nicola can you please change my location from India to Canada. Thanks in advance
Jun 21, 2021 10:44:40 PM by Joanne Marie P
I just checked, and it looks like you have already updated your country successfully. Please let us know if you need further assistance.
Feb 12, 2018 04:00:19 PM by Moamen H
Feb 10, 2020 07:10:38 AM by Oleg K
Hi. Help me change location too. Im from Russia? but now im in sri lanka. I think its not feature 😉
Feb 10, 2020 08:01:15 AM by Bojan S
Your Country should reflect the one you're physically located in and can verify it. Would you like us to update your country to Russia?
Feb 13, 2020 05:48:33 AM by Goran V
Hi Andrew and Oleg,
Your countries are now updated, thank you.
Aug 29, 2020 09:32:45 AM by Kristine Jar R
The same problem. I want to change my location from Pakistan to Philippines but the contact info is not working. Can you please help me change it ?
Aug 29, 2020 12:09:40 PM by Nikola S
Your country has been changed to the Philippines as per your request.
Aug 29, 2020 07:07:00 PM by Kristine Jar R
I checked it now, the location is still the same. It didn't changed
Aug 29, 2020 07:10:34 PM by Kristine Jar R
Aug 29, 2020 07:26:49 PM Edited Aug 29, 2020 07:27:17 PM by Luiggi R
I can confirm that the Country in your location info has been changed. If you want it to reflect your current permanent address you must edit the other details by going to Settings>Contact info and click on the "pencil" beside the location information.
As a reminder, your profile must represent you as an individual and all the information in your profile needs to be accurate, truthful, and verifiable.
Nov 8, 2020 06:47:06 AM by Md. Shaiful A
Dear Moderator Valeria,
I am from Bangladesh. First time I was living in Dhaka city (one of city of Bangladesh) when I created my profile. Now I am living another city of Bangladesh.
My question, Do I need to change my previous address/city/postal code etc? Should I add new present living address?
Advance thanks for your help.
Nov 8, 2020 09:08:40 AM by Nikola S
Hi Md. Shaiful,
Please know that for tax purposes, you must use your real, permanent address. You can find more information in this help article. If however, you are going to be away for an extended period, such as moving someplace, then you should make updates to your account location. To update your location once you move, simply go to Settings > Contact Info and update the Location section of the page.
Mar 6, 2020 08:44:40 PM by Brenden G
Please change my location from United States to Vietnam. When I change it in one place it does not change in the other. I live in both countries equally but my phone number is Vietnamese and I can't change the country code from +1 for verification. Why is it so difficult to make changes? Not a good way to start.
Mar 6, 2020 09:38:28 PM by Aleksandar D
Your country has been updated to Vietnam as requested. Let us know if you need further assistance.
Apr 25, 2017 07:52:14 AM by Arbab K
I attached Screenshot, for more details, which i m facing right now.
Aug 22, 2017 01:27:04 PM by MONIQUE D
Could you please assist me with two problems that im having?
Aug 22, 2017 01:47:04 PM by Valeria K
Your country has been changed and the agency isn't showing on your profile anymore. Let us know if you have any further questions.
Aug 24, 2017 08:24:32 AM by Dalia A
I've logged in to change my location and it won't let me; instead displaying a red circle. Also, when I start typing my current address in, it tells me no results were found! I am not in the United States; I am in Egypt. Please advise.
Aug 24, 2017 08:38:43 AM by Valeria K
We've updated your country. You should now be able to go to your Settings> Location and update your address.
Aug 25, 2017 12:19:45 PM by Jamey W
Jun 26, 2018 09:04:56 AM by arletar31 a
I don't have a location option under setting, contact information I can only change my password
Jun 26, 2018 09:56:27 AM by Bojan S
Please follow instruction Ryan have shared with you and please take a look at the picture below. Thank you!
Aug 9, 2018 08:00:13 AM by Sathish K
My in my profile location is automatically gets filled as USA and im not able to edit or write in it.Please do help .Thanks
Aug 9, 2018 09:24:39 AM by Valeria K
It looks like you already had your account location updated. Please, let us know if you have any further questions.
Aug 9, 2018 09:28:34 AM by Moamen M
As the title says, I'm unable to change my country from United States to Egypt. I'm still currently creating my profile and the only page available is that page and it won't allow me to change my address, is there anything I can do about this?