Can't change country

[#1]

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[#2]

Well I will wait.
Thanks you

[#3]

Hi ,

I am not able to fix / Edit my country (Country section is greyout). My account is still not approved. 

Please suggest me.

Thank you

[#4]

Hi Purnima, 

I'm sorry to hear about the trouble you're having. I'd be happy to look into this for you. Can you please share the country where you're located so I can check? Thank you!

[#5]

Hello Upwork Team,
I am from Bangladesh and this profile address is USA location, Well, I had a plan to go to USA once but my USA plan has been canceled.
And now I want to change my location USA to Bangladesh.
So, Please help me to change my location!
Thanks!

[#6]

It is always irritating when one's lies come and catch up, isn't it!? 

[#7]

Yes, And now can you help me to change my location?

[#8]

You need to contact Support, who will also question whether someone who lies about one main aspect of his account isn't likely to have lied about absolutely everything else on it.

[#9]

Why choose Huntsville? I'm sure it's lovely, but if you have to make up a US address, then I'm going for Beverly Hills every time. Mainly because it's the oinly zip code I know for certain.

[#10]

Hello sir,

Can you help me to change my country location USA to Bangladesh?

[#11]

Why did you lie about your location?

[#12]

---

@Petra R wrote:

Why did you lie about your location?

---

(I might be late to the party, but...) If you search YT for "how to get upwork account approved bangladesh", you'll see that freelancers are being led to believe that the way to get your account approved is to set your country to US and then ask CS to change it to Bangladesh.

Poof done.

(Edited for clarification)

[#13]

Hi Ines, 

I've seen and responded to similar and even more egregious claims before, and will reiterate that location doesn't factor into the profile review and approval process.

[#14]

---

@Vladimir G wrote:

Hi Ines, 

I've seen and responded to similar and even more egregious claims before, and will reiterate that location doesn't factor into the profile review and approval process.

---

Hi Vlad - sorry if it came off as an accusation. I'm not claiming that's the way to get a profile approved, or that it even works.

I was just mentioning it as explanation to why FLs from Bangladesh set their location to US and then ask to change it (because they are being told that that works).

[#15]

Hi Md Shofikul,

Please follow the instructions and link below the country selection field in order to contact Customer Support and update your address.

[#16]

Hello, Vladimir. I also travel between 3 countries, where I stay 1-3 monthes. My registration,surely,is in one of them,and the other i just visited for 1-3 mothes. Now I'm trying to write down my adress aand before it CHANGE the country. I'm logging from another country, as says in   the instructions and link below the country selection field,but the country doesn't change. What should  I do? 

[#17]

Hi Mariana,

Someone from our team will follow up with you directly to review all the information and advise.

[#18]

Thank you Vladimir. I will stay here to check for the news,and,also,watch out the Personal Messages and Email,that I've use for registration (with my name and my last name).

Hope, we can deal with this soon. I've spend already 15 years to make myself ready for such a working team.

[#19]

How.they.will.know.that.I.need.their.help?

Maybe,I.shold.also.open.up.a.new.topic?

[#20]

Mariana,

The team has already sent a support ticket to you directly offering additional assistance. You can reply to that ticket directly either via the email notification you received or here.

[#21]

Hello, Valeria! Thank you for your hospitality and help. I've answered the member of the team. Hope we will change the Netherlands into "U." soon.

[#22]

I nerd ti out my country location in italy but in my profile is memorized Albania

[#23]

Luca,

You can still submit your profile for a review. Once you do that, you will be able to go to your account Settings> Contact Info and update the information on file. Please, note that it's important that you share accurate and truthful information about your identity, location and skills.

[#24]

I have problem to
set my country
But i dont know how

[#25]

Hi Luca,

Your profile has not yet been sumitted for review. Please go ahead and submit your profile and afterward you will have the option of changing your contact info in the settings.

[#26]

How do i do that? i don't find anywhere the option to submit for review.

Thanks,

Luiza