Can't change country

[#1]

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[#2]

I started creating my profile while in the UK and then moved to Turkey before I could complete it. Now I can't complete my profile because the country is stuck as UK. How can this be resolved?
Thanks in advance.

[#3]

Hi Matthew, 

I have updated your country from the UK to Turkey, as requested. You should now be able to update your address accordingly. 

[#4]

Community Guru, please can you update my country from Indonesia (default) to Guatemala? Also if I am moving around quite a bit in the next few months, how can I update the country regularly? Thank youuu!

[#5]

Hi Minou, 

I have updated your country to Guatemala as requested. 

If you are travelling and are away from your country of residence temporarily,  you don’t need to update your location. If it does raise any flags on our end, the team will reach out to you directly.  If however, you are going to be away for an extended period, such as moving some place, then you should make updates to your account location. Also, it's recommended that you check with a legal adviser if you need a certain type of visa or a work permit to be able to work on Upwork while travelling.

[#6]

I signed up with upwork. Accidently I didn't realise that country was selected as USA.

Now Whenever I log in, It takes me to "Complete Profile Page" where USA is already selected.

I want to chage it INDIA, but option is disabled.

[#7]

Hi Vagisha, 

The team will follow up with you about your account with more information. 

[#8]

Hello. 

I have moved residence from Botswana to South Africa and I am unable to update.

[#9]

Hi Matthew,

Your country has been updated to South Africa. Feel free to add the rest of the information on your profile. Thank you!

[#10]

I can't get to Settings because I don't have a profile created.

When I enter www.upwork.com it redirects me to Create Profile, and I can't get past this profile creation and account verification because I can't change my country from United States to Singapore, and so I can't enter a valid phone number when it asks me for a US phone number. 

[#11]

Hi Vivian,

We've updated your country to Singapore. You may now proceed with adding your address and completing your profile then submit it for review afterwards. Thanks!

[#12]

Hello, 

My location settings seem to be stuck in New Zealand where I set up the account. Any time I try to change the country to USA, where I am now, it tells me to fill in the tax information, but I can't update my tax information without first changing my country, please help. Thank you. 

[#13]

Hi Roan,

Your country has now been updated to the United States. Please add the rest of the information to show your complete address.

[#14]

Hello,

My country is set to US Virgin Islands, and I need to change it to the United States so I can complete my profile set-up. Thanks!

[#15]

Hi Anthony, 

I have updated your country to the United States as requested. Kindly update your address accordingly on your Contact Info (Settings > Contact Info) page. 

[#16]

Hi, I wasn't so attentive and create a profile with country U.S. and when I noticed that was already late. Also, can't verify the mobile number and can't delete profile...

[#17]

To change country:
Go to your Settings> Contact Info> Location to change your country.
To delete the account:
Go to your Settings > Contact Info > Click the "Close my account" link

https://support.upwork.com/hc/en-us/articles/211067588-Close-My-Account

[#18]

Hi Max,

You may follow the instructions that Yeasir sent on how to update your country. If for any reason the system does not allow you to change it, please let us know by replying to this thread and by indicating the country where you are located. 

[#19]

Did u actually read my issue, I cannot go to settings of my account because I cannot verify number because I don't have the number from the U.S. because I'm from another country and have not U.S. mobile number, also I don't have button delete an account in a screenshot.

**Edited for Community Guidelines** 

[#20]

Hi Max,

Please confirm the country you`re currently located in and I will update it, thank you.

[#21]

Hi. I created my profile when I was in the US but I didn't finish it. I'm moving to Malaysia. Now I would like to finish my profile, however I cannot change the country. Could anyone please help me? Thanks.

[#22]

Hi Linda,

Your country is now updated, feel free to update the rest of your address. Thank you.

[#23]

I signed up for Upwork but did make a mistake with country and didn't finish my profile. My country is set to UK but I live in Russia. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[#24]

Hi Dany,

I just updated your country to Russia, feel free to update the rest of your address now. If further help is needed let me know. Thank you.

[#25]

I signed up for Upwork and mistakenly entered my location as US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country to India before submitting my profile for review?

[#26]

Hi Sylvia,

Your country is now updated to India, feel free to update the rest of your address. Thank you.