Can't change country

[#1]

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[#2]

Hi. I am trying to create my profile but I am unable to change the country from United States to Philippines.

[#3]

Hello,

I think, you can't change your location yourself, you will have to contact the Upwork support for the same...

I hope this helps!

All the best!

[#4]

Hi Dihi,

I can confirm that your country has been successfully changed to reflect Algeria. Pease fill out the rest of the information on your profile.

[#5]

Thank you, the country changed.

[#6]

Hi Dihi,

I can confirm that your country has already been updated to Algeria. Thank you!

[#7]

I suspect this is obvious, but apparently, according to my profile, I am from Albania. Never having been away from Canada a lot, I can't change the country. Using Chrome.

[#8]

Hi Robert, 

I've updated your country from Albania to Canada as requested. You may now update your profile's address by going to your Contact Info page (Settings > Contact Info). 

[#9]

Thanks. Also, when I fill out the form and come back, some of the info isn gone. Again, I am likely missing a step. Will the country change and address adjust this?
Thanks

[#10]

Hi Robert,

Please, clear your cache and cookies and/or try to use a different browser to log in to your account and fill all the fields under your location information. 

Make sure all the fields are completed and then click Review Application at the bottom of the page. Our team will reach out to you with the results within 24 hours. 

Thank you!

[#11]

Hi,

I am in a process of registration; however, I got stuck with ID verification being set to my old country. Currently, I am based in Jordan.

Please help me as soon as possible.

Best Regards,

[#12]

---

Ibrahim S wrote:

I am in a process of registration; however, I got stuck with ID verification being set to my old country. Currently, I am based in Jordan.

---

Don't you mean  "Currently, I am based in Jordan Libya?"

[#13]

Hi Ibrahim,

I updated your country as requested, you can proceed with completing your profile.

[#14]

I have the same issue - trying to create a profile, but it will only let me be in Serbia, which is probably beautiful but not a country I've ever even visited! I'm in the US.

[#15]

Hi Kate,

Your country was updated to the United States. Feel free to add the rest of the information on your profile. 

[#16]

I tried to change my address from India to USA since I moved here but it keeps on asking me to update my W-8BEN information. And even after doing that it doesn't let me change the address.

[#17]

Hi Prince,

Your country has been updated from India to the United States. Feel free to add the rest of the information on your profile. Thank you.

[#18]

Hi, can you please change my country from Australia to Philippines? Thanks..

[#19]

Hi Sheena, 

I have updated your country from Australia to Philippines as requested. You should now be able to update your address by going to your Contact Info page (Settings > Contact Info). 

Let us know if our team can assist you further. 

[#20]

I would like to change my country from South Africa to Zimbabwe but I do not see the option to add Zimbabwe

[#21]

Hi Weston,

Unfortunately, Upwork isn't able to service certain countries as we aren't able to send payments there. In those cases, the country will not appear in the list when setting a location. We apologize for the inconvenience.

[#22]

Hello, I am trying to create new profile but the country default shows the UK but I stay in the USA.

I can't change the country so I stuck there

Please help me

Thanks

Reddy Prathyusha Soma

[#23]

Hi Reddy, 

Please complete your phone verification, and once verified, let us know so that we can look into your account further. 

[#24]

sorry, I cant do this either because the country is showing UK so I have to
enter the phone number with UK code but I am in the USA

[#25]

Hi Reddy Prathyusha,

Your country has been updated to the United States. Feel free to add the rest of the information on your profile. Thank you.

[#26]

Hi Bojan,

I am having the exact same issue, could you please change me from the UK to the US because my phone number is a US number and I am unable to verify at the moment,

Thanks in advance,

Ross