Can't change country

[#1]

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[#2]

Hi Carson, 

I have updated your country to South Korea as requested. Please update your address to reflect the address you have in South Korea to make sure that you have trutful, and accurate information on your account. 

Let me know if you need further help!

[#3]

Hi Avery

I'm in the middle of creating profile, and the country is shown as US, but i'm based in Thailand, please help update, thanks!

[#4]

Hi Steven,

Your country is now updated, thank you.

[#5]

Hello, I was connected thru a customer proxy when I created my UpWork account and by mistake I let USA (auto selected) as country, I realize it cannot be changed during the profile creation, so I kindly request your help to set the right country (Venezuela) in order to move forward with my account configuration. Thanks in advance for your help. Regards, Julio

[#6]

Julio:

This is the Community Forum, which is essentially a discussion board used by Upwork users.

It IS POSSIBLE that a Forum Moderator (who works for Upwork officially) will see your request and help you out with it.

But the official proper way for you to get help with this is to contact Upwork Customer Support and submit a help ticket, asking them humbly to help you correct your country location to the right country.

https://support.upwork.com/

[#7]

Thanks for the prompt response Preston H, 

I did try to request help from support section but at the end it requests to select a channel where "Discuss with UpWork Community" seems to be the one which makes sense, so I assume it will take me to this forum.

[#8]

At this point, you may simply need to wait for a Moderator to read this thread and help you.

There is no direct way for you to make the change yourself.

[#9]

I have a similar issue too. When I signed up, my country was set to United states. Now, whenever I log into upwork, I am always at the Create profile Page and I can't do anything, because I need a us phone number. Can you please change it to israel?

[#10]

Hi Mahmoud,

Your country has been updated. Please, make sure to update the rest of your address and continue with completing your profile.

Thanks!

[#11]

Hi, I have a similar problem. When I created my profile, it was automatically saved to United States. I am currently in France, I have a French cell phone number. If you could assist in resolving the problem, I would greatly appreciate it.  Thank You.

[#12]

Hi Muluken,

Thank you for reaching out to us! Your Country was updated as per your request. Feel free to update the rest of the information on your profile.

[#13]

I made the same mistake while creating the new profile. Could I change the country in order to verify my phone number?

[#14]

Hi Silentium,

Could you please confirm the country where you are currently located so we can assist you? Thanks!

[#15]

I need to change my country - I am working in Australia but accidentally set my country as the United States as that is where I am from. 

Can someone reset my account so that I am able to update the country and continue setting up my profile?

[#16]

Hi Valeria,

I hope you're well.

I have selected the US by mistake (instead of ALgeria) and am currently facing the same issue. I will appreciate your help.

[#17]

Hi Draou,

I updated your country to Algeria as requested. Let us know if you need further assistance.

Thank you.

[#18]

Hi,

How can I change my country location for Jobs?

I made a mistake in inserting the United States instead of the United Kingdom. 

Thank you.

[#19]

Hi Ola,

I checked and it looks like you have updated your location correctly. I can see that you are now able to access jobs for U.K only. 

[#20]

Hi,

I cant change my country on my profile. My tax number belongs to Germany and I will kindly ask you to edit it to Berlin, Germany.

Best,

Hülya

[#21]

Hi Hulya,

I've shared your concern with the team and we'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[#22]

Hi Julio,

We'll go ahead and switch the location setting for you so you can continue with your profile creation.

Thanks for reaching out!

[#23]

Thank you Valeria!

It will be highly appreciated.

Best regards.

[#24]

Hello Valeria, 

I am having a similar issue that some people have reported on here regarding the wrong location while creating a profile. My current location is  Flagstaff, AZ, USA. However, the profile reports my home country that I visited while I started creating the Upwork profile. Would it be possible to have the location corrected to my current one in the US? I really appreciate the help!

[#25]

Hi Daria,

We'll help you with the switching of the location for you.

[#26]

Hi Team,

I also stuck with this problem.

I am creating my profile and it is showning my country as Unitest states and not allowing me to change same.

I need to set same to India.

Please help me as appropriate.

Thanks