Can't change country

[#1]

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[#2]

Hello, are there alternative forms of double verification aside from the mobile phone code? Currently, I am a US citizen who is studying in Turkey for one year. English is my native language and it feels more appropriate to select "United States" as my country, however I no longer have a stateside mobile phone number (only a Turkish number). How should I navigate this? 

Thank you in advance for your help! 

Julia Jakus

[#3]

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Julia J wrote:

Currently, I am a US citizen who is studying in Turkey for one year. English is my native language and it feels more appropriate to select "United States" as my country,

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Your location must reflect where you are. So it is not "more appropriate" to choose the US because you are not there. It is not a "native language" setting or a "citizenship" setting or a "which country do I like best" setting. It is "location," Your location is not USA.

If you are in Turkey, your location must be set to Turkey.

[#4]

Thanks! That clears it up. My follow up question then would then be: how do I adjust the country? Apologies for so many questions. I am new to the UpWork community. 

[#5]

Hi Julia,

Could you send me the name of the country that you would like me to update your profile?

Thank you.

[#6]

Hello, I would like to update my country to Turkey. I am citizen of the
United States, but I moved to Istanbul recently for my Master's degree.

Thank you for your help!

Julia

[#7]

Hi Julia, 

I have updated your country from U.S. to Turkey. You should now be able to update your address by going to your Contact Info page (Settings > Contact Info). 

Please don't hesitate to post your questions here (if there are still any). Have a nice day!

[#8]

HI!

Can you update my country to the Philippines as well? I have the same problem as Julia. US citizen, but currently traveling.

Cherry 

[#9]

Hi Cherry,

Your country is now updated, thank you.

[#10]

Can you please change my country to Russia?

[#11]

Hi David, 

I have updated your country to Russia as requested. 

[#12]

Hi Avery,

Can you please help me change my country to New Zealand? Thanks in advance.

Regards,

JM

[#13]

Hi Jose, 

A member of the team will reach out to you with more information about your account. 

[#14]

Hi, just setting up my profile but I input my permanent UK address instead of my current location which is India as will be here for a few months organising my wedding. I have an Indian number for security purposes so please can someone help? thanks

[#15]

Hi Voltaire,

Your country is now updated, once you`re ready feel free to add the rest of your address as well. Thank you.

[#16]

Recently I tried to create an account and now I want to change my location

[#17]

Hi Surya,

Please, let us know which country would you like to reflect on your account as your location.

We’d be happy to update it for you.

Thank you!

[#18]

Am from Ernakulam,India

[#19]

Am from Ernakulam, India. It's showing US and because of this am unable to give my permanent address

[#20]

Hi Surya, 

A member of the team will reach out to you with more information about your account. 

[#21]

It ll be helpful if they can close my account. Actually I can't do any updation or edit in the information given. It's not having any options other than creating a profile.

[#22]

Hi Surya, 

I should be able to close your account from my end. Could you please confirm if you would like your account to be closed? As a gente reminder, please know that regardless of an old account being closed, suspended, or the registration was not accepted, a user cannot have more than one account on Upwork. 

On your next reply, kindly confirm if you would like to close your account.

[#23]

Please close my account. Thank you

[#24]

Your account is now closed as requested, Surya.

[#25]

Hey I need to change country from UK to Sweden please

[#26]

Hi Fabian, 

A member of the team will reach out to you with more information about your account.