Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Jul 21, 2020 12:02:54 AM by Aleksandar D
I checked and it seems that you already updated your country. Let us know if you need further assistance.
Jul 21, 2020 03:27:14 AM by Priyansu K
Jul 21, 2020 03:35:59 AM by Priyansu K
Jul 21, 2020 03:44:23 AM by Goran V
Your country is now updated, feel free to update your address as well. Thank you.
Jul 21, 2020 04:21:16 AM by Goran V
Please clear your cache and cookies and then add your street address first. When you`re typing your address you will see a drop down menu and will need to choose one of the suggestions. Thank you.
Jul 21, 2020 10:18:39 AM by Jun O
Jul 21, 2020 07:17:50 AM Edited Jul 21, 2020 08:08:19 AM by Bojan S
I cannot change the country from US to Philippines. Can't proceed completing my profile.
Jul 21, 2020 08:45:10 AM by Bojan S
Your country should reflect the one you're physically located in and be able to verify it.
Would you like us to update your country to the Philippines?
Jul 21, 2020 09:28:32 AM by Fahed A
Hi, I'm creating my profile and I'm unable to change the country. It is set currently to UK but I live in Palestine. I tried using the settings but the website redirects me to the create profile page.
Thank you for the help.
Jul 21, 2020 06:45:58 PM by Joanne Marie P
I checked, and it looks like you have already changed your country successfully.
Jul 21, 2020 04:15:15 PM Edited Jul 21, 2020 04:17:51 PM by Sahara M
Please help me change my location from UK to Kenya. I'm having a hard time. I used to live in UK but I reside in Kenya now. Please help.
Jul 21, 2020 07:04:05 PM by Joanne Marie P
Your country has been updated to Kenya.
Jul 21, 2020 08:29:56 PM by Katerine S
Hi! I need to change my country to the Philippines. When I signed up, it was automatically set to Hong Kong. Thanks!
Jul 22, 2020 12:49:04 AM by Katerine S
Hi Joan! Hope you can also change my country to PHILIPPINES. Thanks!
Jul 21, 2020 06:41:07 PM by Joanne Marie P
Could you please confirm which country you are currently located?
Jul 22, 2020 12:42:33 AM by Antonio I
I am about to finish the registration form but I have mistakenly selected the UK as residence country and it looks like I can't change it because I am not allowed to select another country.
Jul 22, 2020 12:45:40 AM by Goran V
Could you please confirm your current location/country so that our team can update it? Thank you.
Jul 22, 2020 01:51:23 AM by Goran V
Your country is now updated as well. Thank you.
Jul 22, 2020 05:21:01 AM by Megumi T
Hi, I would like to change the country. I mistakenly put my nationality (Japan) instead of where I'm located(Spain).
Jul 22, 2020 05:28:16 AM Edited Jul 22, 2020 05:38:43 AM by Goran V
Before finishing my profile, I find that the country of my account is the default "US." Unfortunately, I currently live in China. But, I find it very sad that I can't finish the last step because I don't have a phone number in the US. You have set it as the MUST step before I'm allowed to change my country code like other members.
This is a complaint letter, as many people flow between different countries nowadays, and fixing one's account on a certain country is unreasonable for most of us, the global citizens. I hope you can seriously take my suggestions into consideration.
Finally, I hope to receive your reply via the email address: **Edited for Community Guidelines**
Jul 22, 2020 05:40:01 AM by Goran V
Your country is now updated, feel free to update the rest of your address as well. Thank you.
Jul 26, 2020 04:49:14 AM by Varsha R
as I'm new to this platform, I'm unable to change my country from USA to India while registering and creating a profile, I need to verify my contact number but I 'm unable to change my country before the mobile number.
Please help me out in this.
Jul 26, 2020 05:24:44 AM by Aleksandar D
I checked and it seems that your country was already set to India. Let us know if you need further assistance.
Jul 27, 2020 03:22:14 AM by Marco S
Hi, is there any option to change location in my profile? Regards, Marco
Jul 27, 2020 05:21:32 AM by Aleksandar D
You should be able to make changes to your location after filling out your profile. If you would like us to update your country, please let us know so that we can assist you.
Jul 27, 2020 03:56:28 PM by Paula G
My country is already updated to Phoilippines but the cities I'm able to choose are still cities in Cambodia. Please help to update the cities as well so I can complete my profile. Thank you.
Jul 27, 2020 04:41:12 PM by Aleksandar D
Could you please try updating your city now? Let us know if the issue persists so that we can assist you further.
Jul 29, 2020 02:18:48 AM by Stefan D
Jul 29, 2020 02:57:04 AM Edited Jul 29, 2020 02:57:19 AM by Aleksandar D
You should be able to update your location by going to Settings > Contact Info and making the changes under the Location section. Please note that your profile must represent you as an individual and that all the information in your profile needs to be accurate, truthful, and verifiable.
Jul 29, 2020 06:25:55 AM by Mercy O
Hello, could you please help me change my country address to Ukraine?