Can't change country

[#1]

I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?

[#2]

I am at the stage of creating my freelancer profile and the country of my account was automatically set to UK. There is no way to change this given the current situation as all page requests going to account settings are redirected to create profile page (this is something that you should fix). Please change the country of my account to Romania in order for me to complete the create profile process and verify my phone number.

[#3]

Hi Arva,

I`m sorry about the inconvenience this had caused you and your country is now updated. Thank you.

[#4]

i am creating my profile and i am in tanzania right now but the default country that has been set is united kingdom and i cant change it to Tanzania can anyone help me please

[#5]

Hi Marwa,

Your country is now updated, thank you.

[#6]

I'm trying to change my address to location but it ask me to "In order to change your address to the United States, you must first provide your W-9 tax information" even when I provided tax information

[#7]

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Ashish T wrote:

I'm trying to change my address to location but it ask me to "In order to change your address to the United States, you must first provide your W-9 tax information" even when I provided tax information

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You need to first create your profile. It is empty.

If you have moved and are resident in the USA now you have to provide your US tax info, obviously

[#8]

Hi Ashish, 

A member of the team will reach out to you with more information about your account. 

[#9]

Hello,

I live in Belgium and i was not able to change my country to Belgium while creating my profile. can you support me on that?

Thank you

[#10]

Hi Khalil,

Your country is now updated, thank you.

[#11]

Please, change my country to Ukraine. 

[#12]

Hi Viktor,

Your country is updated as well, thank you.

[#13]

please change my country to colombia!

[#14]

Your Country has been updated to Columbia, Allison. Thank you for reaching out to us!

[#15]

I have moved to France and have just found I cannot change my address or location - can't even update my new French mobile number to receive notifications to progress setting my profile up 😞

**Edited for community guidelines**

Kind regards,

Dave

**Edited for community guidelines**

[#16]

Hi Dave,

Your country has been updated to France. Feel free to add the rest of the information on your profile.

Thank you!

[#17]

Brilliant, thank you so much! 😊👍

[#18]

im trying to register in upwork im from argentina but im registering right no from us becouse im on vacation. My default country to register is united states and i cant change it. can i change it so i can finish my registration? thanks

[#19]

Hi Daniel,

I checked and it looks like you have already changed your country to Argentina. You may continue your profile and submit it for review. If you need any help, please let us know. Thanks!

[#20]

I am trying to sign up but i accidentally signed up in USA when I am actually living in Spain. It won’t let me activate my profile without getting a text code first, but the phone number only allows me to enter a phone number from the USA and now I only have a Spanish number. Please help.

[#21]

Hello everybody!

i am Tunahan from Turkey but I am  studying  in Ukraine.

First I insert  "Turkey " in  countires field.

but I don't live in Turkey  now because I  am studying in Ukraine.

So What do I should do?

How can I change my location and is it possible?

Thanks

[#22]

Hi Tuhanan,

You can update the address you added to reflect your current location. If you need further help, please let us know. Thank you!

[#23]

Hi there,

This is the second time I'm making this request: my country is locked as Thailand, but I am a U.S. resident and created my account in the U.S. Could Upwork please change my country?

Given how many people are having this issue, perhaps Upwork should consider looking at the functionality here.

[#24]

Hi Gwen,

I apologize for the inconvenience this caused. Your Country was updated to the US, please update the rest of your profile information.

Thank you! 

[#25]

Interestingly, the country is set to US but the time is way off.

[#26]

Hi

Despite the fact that I am in Zimbabwe, Zambia was the country automatically inserted into my form and I could not change it. Hence the country and city on my profile is wrong.