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» Forums » Support » Can't change plan
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Toby's avatar
Toby S Community Member
‎05-13-2022 11:50 PM

May 14, 2022 06:50:59 AM Edited May 14, 2022 06:56:30 AM  by  Toby S

Can't change plan

0b996819_0-1652511389784.png

 

 

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Annie Jane's avatar
Annie Jane B Retired Team Member
‎05-14-2022 04:59 AM

May 14, 2022 11:59:22 AM  by  Annie Jane B

Hi Toby,

 

Thank you for reaching out to us. Please note that if you downgrade now, the changes will still take effect on your next billing cycle. I have reached out to our team to assist you further in switching to a basic plan. You will be assisted through a support ticket which you may access here.


~ AJ
Upwork
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