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» Forums » Support » Re: Can't process a payment. Again!!!
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c1a598fb
Community Member

Can't process a payment. Again!!!

Dear Upwork,

 

Over the holiday weekend, I tried a payment on a card which did not go through.

 

Then I tried another payment method and it was also rejected.

 

This morning, I tried again and it was rejected, so I called the card company and they said there is no issue on their end. 


This happened last week at well!!! 

 

Please let me know why I am having so much trouble on your service. It is seriously affecting my projects 

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Tom,

 

Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

 

~ Nikola
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