Can't withdraw funds

[d7e21a70]

Good afternoon.

I can't get in touch with support about the refund issue from my client.
I would like to know how things are progressing, and find out about the possibility of expediting the withdrawal of my funds.

[ArjayM]

Hi Oleksandr,

I believe you're referring to the previous Payment Reversal issue with a client. I can see that you've been communicating with the team via email and a support ticket has been set up as well. I can see that they've provided details about the issue and instructions on how to resolve it. Feel free to submit a follow-up by responding to the email sent by the team that's linked to this support ticket. They will surely look further into your case and assist you accordingly.