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2d68becc
Community Member

Cannot login or restore my account. Please help

I need help resolving an issue with my account. My account was from Russia and it got blocked, now that I have moved to another coutry I want to restore access. But once I submitted a ticket it told me that my account wasn't blocked.
So now I am unable to do anything with my old account. Please help.

I will delete this account (if it is possible) as soon as I gain access to my old one (since I assume it's against terms of service to create multiples)

Screenshot_20231204_180959.png

**Edited for Community Guidelines**

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Grigorii,

 

Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Nikola
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