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48373559
Community Member

Cannot submit a proposal, because of missing address information

Hello! 

I am trying to submit my first proposal but can't seem to because I keep getting this message: 

"Sorry, we were unable to save your application.

We were unable to process your proposal due to missing address information. Add your full address."

 

I was able to follow another Q&A regarding this issue, by adding my adress under Tax Information, but sadly has not worked for me. Could I please get some help?

Thank you, 

Sofia

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Sofia,

 

Thank you for reaching out and I'm sorry to hear this is happening to you. I've escalated your concern to the Customer Support team and one of their agents will be reaching out to you via a support ticket to assist you further. 

~ Luiggi
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