Jan 25, 2023 12:52:29 AM Edited Jan 13, 2024 06:34:39 AM by Pradeep H
Hi Jinat,
In general, customers can reach out to our support team if they need assistance with something like transferring ownership of their Agency. How do I reach a human in customer support?
Mar 14, 2021 11:35:12 PM by Aleksandar D
Hi Naveed,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Mar 20, 2021 10:39:23 PM by Sharif I
I would suggest making this option available for agencies to be transferable to other users to manage it or own it. I think It's will be a good idea
Let me know your thoughts
Mar 21, 2021 12:47:18 AM by Pradeep H
Hello Sharif,
Thank you for your suggestion. I'd like to confirm that your agencies can be transferred to other agency members to allow them to manage and own them.
Thank you.
Pradeep H
Mar 21, 2021 02:51:30 AM by Sharif I
Yes, but I have to contact support, it's not easily managed that everyone can do the transfer by themselves.
May 16, 2021 04:59:42 AM by Ujjwal D
Hi!,
So basically i started a agency and invited freelancers to my agency, i now want to assign the business manager role to someone else and fall back to being a normal agency member. I've assigned said freelancer the business manager role and tried to remove myself from the role but i'm unable to find a option to do so. Please help me out.
Regards,
Ujjwal
May 16, 2021 05:10:15 AM by Ujjwal D
So basically i started a agency and invited freelancers to my agency, i now want to assign the business manager role to someone else and fall back to being a normal agency member. I've assigned said freelancer the business manager role and tried to remove myself from the role but i'm unable to find a option to do so. Please help me out.
May 16, 2021 06:25:07 AM by Manjeet K
Hey Team
I also need help in transferring my agency ownership to another team member of my team. Please help.
Thanks
Manjeet
May 16, 2021 07:04:55 AM by Andrea G
Hi Ujjwal and Manjeet,
We'll have someone from our team reach out to you via support ticket in order to assist you further.
Thanks!
Jun 2, 2021 10:50:09 AM by Aaaksh M
I need to transfer ownership of my agency, is that possible? What are the steps? Please help.
Jun 2, 2021 01:23:44 PM by Bojan S
Hi Aaaksh,
We’ll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Jun 8, 2021 01:47:47 AM by Aleksandar D
Hi Aaakash,
Yes, a copy of the ticket is being sent to the email as well. You can access the ticket there or on this direct link.
Thank you.
Mar 31, 2022 07:30:20 AM by Chandra Shekhar G
Hi Team,
I would like to transfer my Agency ownership to another Freelancer.
Where the new freelancer need to add their bank account details and maintain the Agency.
Pelase help me on this transaction.
Mar 31, 2022 08:42:24 AM by Andrea G
Hi Chandra,
Someone from our team will reach out to you via support ticket in order to assist you with this.
Apr 7, 2022 05:23:40 AM by Martin F
Hello, everyone!
Have the same issue
We need to transfer owner role from one manager to another within agency. Please urgent help. since we tried to change name in my account and this might cause some misscommunication. Thank you!
Apr 7, 2022 06:42:03 AM by Andrea G
Hi Martin,
Someone from our team will reach out to you via support ticket in order to assist you further.
May 5, 2022 05:09:25 AM by Juan Luis H
How can I transfer the ownership of my agency to another Freelancer? Thanks
May 5, 2022 06:37:23 AM by Andrea G
Hi Juan,
Someone from our team will reach out to you via support ticket in order to assist you with this.
Jun 24, 2022 01:11:54 AM by Sushil K
I want to transfer my agency ownership to another freelancer on Upwork itself. How can I do that, I am not getting any option to open a support ticket for that. Please help.
Jun 24, 2022 03:12:01 AM by Pradeep H
Hi Sushil,
Thank you for your message. I'll have one of our customer support agents to reach out to you directly and assist you further.
Thank you,
Pradeep
Aug 1, 2022 03:31:09 AM by Timofey P
Hello! I want to transfer ownership of our agency to other account. How can I do it?
Sep 10, 2022 11:34:14 AM by Saroj R
Hi, Please help. I want to change owner of my agency. How to do? Please help asap.
Sep 24, 2022 02:52:17 PM by Sharan R
Need to change ownership of Agency so Agency owner can add his payment details to get paid as it is showing beneficiary name mismatch.
Please tell how to get it done?
Sep 24, 2022 04:01:17 PM by Luiggi R
Hi Sharan,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Oct 15, 2022 11:48:12 AM by Vibhor K
Hello,
Can you please help me out , I want to change the ownership of agency
Jan 20, 2023 01:42:05 AM by Dmitry T
Hello!
I would like to transfer ownership of an agency to another member of the agency, obviously we do not have that option on the settings so could you please help me in it?
Thanks!!
Jan 20, 2023 07:39:44 AM by Dmitry T
Hey Pradeep!
Okay, thanks for assistance here and quick reply 🙂
Jan 24, 2023 04:58:55 PM by Arsalan K
Hello,
I'm looking to transfer ownership of my agency account solely to my partner. I cannot seem to find any guidelines for it. Please advise.
Regards,
Jan 24, 2023 06:34:55 PM by Arjay M
Hi Arsalan,
I shared your request with our team and one of our agents will reach out to you using a support ticket to assist you further with the transferring of your Agency's ownership. You can access your support tickets and communicate with the team here.
Jan 24, 2023 11:45:12 PM by Jinat R
Hello,
I'm looking to transfer ownership of my agency account to my partner. I don't find any way to do it. Please help me. Thank you
Jinat
Jan 25, 2023 12:52:29 AM Edited Jan 13, 2024 06:34:39 AM by Pradeep H
Hi Jinat,
In general, customers can reach out to our support team if they need assistance with something like transferring ownership of their Agency. How do I reach a human in customer support?
Nov 23, 2023 12:19:15 PM by Nagendra Kumar S
Hi,
I neeed to transfer ownership of agency to another member but not able to figure out how to do.
Thanks
May 23, 2023 06:26:37 AM by Melecio A
Hello Upwork Team!
Seeking your assistance in transferring ownership of my agency to another Upwork user.
I tried to go to Get Help in support.upwork.com, but I can't get in.
Thanks!
Jul 27, 2023 03:28:43 PM by Michael L
Hi - the company i work for recently had a reduction in force and the person managing our Upwork account is no longer employed here. I need to know how I can gain control of the account as I was this person's manager. I have not been here very long (9 weeks) so I was unable to take over login credentials.
I submitted a help ticket already but the support team thinks the previous person is having access issues with the account, which is not the case. They said they transferred the issue to the security team but I have not heard back for a few days now. The reason I know this is because I get her emails.
Ideally, I'd be able to talk to a person, walk through all the details I know of with the account, and take over control. However, it seems like I cannot talk to a person despite my calling a salesperson that told me they cannot help me.
Very frustrated and am getting very close to just closing the account once I have access (or IF I get access).
Or if some miracle happens and someone here can help me - I might be won over.
Regardless, I need immediate access to recent invoices to keep my finance team here happy.
Michael
Jul 27, 2023 06:36:21 PM by Arjay M
Hi Michael,
We totally understand how you want this issue resolved and I can confirm that your case has been escalated to the appropriate team for review. One of the members is trying to contact you via phone but can't seem to connect. Please continue coordinating with the team through this page for the ticket or your email. They will surely look into this and assist you accordingly.
Oct 25, 2023 07:17:15 AM by Olga S
Hello,
I would like to transfer agency ownership to another team member, how this can be done?