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ahmedkaram21
Community Member

Chargeback Payment

Hello, I had a chargeback with 513 $ I only received  412$ so are you going to take 513 or 412   as the rest are fees i have the amount in my account and I need to pay them so I can withdraw Kind Regards 

1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Ahmed, 


It looks like you're being assisted through this support ticket. May I request that you refrain from filing new tickets regarding the same concern so that the team handling your account concern can help you more efficiently?

As for your question, once the refund is processed, the service fees will be returned to you. Kindly refer to your open support ticket for more information and if you have further questions regarding the same concern. The team will continue assisting you through the same ticket thread. 


~ Avery
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