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20eb4f43
Community Member

Check out error

I have an issue while checking out for a gig and for hiring a freelancer. It says there is an error with certain while loading this page and I'm unable to proceed further and pay. I tried many times to check out, but still the issue remains same.

 

**Edited for Community Guidelines**

3 REPLIES 3
759e32fa
Moderator
Moderator

Hi there,

 

Please note that I removed the screenshot you attached as it contains the name of the freelancer, which violates our Community Guidelines.

 

I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork

Hi Annie,

Thanks for assisting with the screenshot thing, I understand the reason behind. But, I'm unable to access to any support ticket. By clicking the link it redirects to a page and says "the page has been moved".

Hi there,

 

I am sorry for the inconvenience this has caused. Could you please try to access your ticket using this link? Let us know if the issue persists. 

~ Nikola
Upwork
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