City not listed while setting up account.

[#1]

When setting up an account, I can't add my address. The dropdown for the cities input works, but my particular city isn't listed. I've tried the clearing my cache, using another browser etc but that doesn't work. Any solutions?

[#2]

Hi Jesse, 

Thank you for reaching out to us. Could you please share a screenshot from your end so that we can look into this further and assist you accordingly? 

[#3 · Accepted solution]

Thanks for your quick reply. I waited a day and I was able to put in my address. Very weird. 

[#4]

Hi Nikola, I have the same issue. Tried waiting for a few days, does not work. Can you help ?

My city name is SAINTE-MARIE-SALOME in Quebec, Canada.

I tried with and without the "-" with no success.

Thanks in advance.

[#5]

Hello Johanne,

I am sorry to learn that you are experiencing the same issue with updating your address. Could you please share a screenshot of the replicating the issue and the error message, if any?