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31cc634b
Community Member

Client dispute against bank and make his contract payment refund

Hello,

 

I have a dispute with client and the client isn't respond to the dispute but i have delivered him all the work in zip file. 

 

Upwork mediation specialist sent me message in this message i received the payment on 9 june but at the same day client open a dispute against bank and because of the bank dispute the work refund his money during the dispute. 

What's the next step now ?

I also want to mention that Upwork mediation specialist takes soo much time to respond.

 

Regards

Anwar,

2 REPLIES 2
759e32fa
Moderator
Moderator

Hi Anwar,

 

I just checked and the assigned agent has already responded to you. Please check your support ticket here


~ AJ
Upwork

Hello,

 

They are responding slowly

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