Closed bank account

[510f62c5]

Hello,

I accidentally chose my old one that was closed already years ago, how many days can we trace the money? Is there any way that we can trace it right away? why do we have to wait how many days if after 5-8 days will we do the same? any idea to make it urgent especially for medical emergency purposes?

thanks,

[fac9332e]

hi aya it happen the same to me but i didnt choose that bank accout someone choosed for me. Do we have an email from upwork for complaining? 

[LuiggiR]

Hi Aya Mae,

I'm very sorry for any inconvenience this may be causing you. I see that an agent already shared more information with you via this support ticket. Kindly refer to your support ticket and don't hesitate to follow up if you need assistance; as soon as the next available agent gets to your ticket, they'll reply back. 

[510f62c5]

Hi Azul,

You have to submit a ticket to raise your concern but for me, I think they should have a live agent chat support for this kind of issue since this is an urgent case.

[spectralua]

No more urgent cases for Upwork.

You must wait. Money will be returned after your bank will reject it. You cannot do anything here.