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Contacting upwork

Hello, I've been searching the internet to find a way to contact upwork support (as I think I found a bug in their system). I'm unable to reset my password and acess my account settings because I sign in with google to my upwork account. However, when I try to go to my settings, it asks for my password, and then when I try to reset my password it can't reset it because there was never a password to begin with. So I end up going in kind of a circle. Anyone else encountered this problem? or more easily, anyone know how to contact Upwork support? 


Hi Rada,


Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

~ AJ
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