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8336aca2
Community Member

Contract proposal withdrawn but I did not withdraw it.

Yesterday I created a job contract for a freelancer but it says that the proposal was withdrawn by me, but I never touched it. When I called Upwork yesterday, the agent said that the freelancer withdrew it, but the freelancer sent me a screenshot that shows that I withdrew it, so he has not done anything. The contract was pre-funded, I'm aware that I'll be issued with a refund, but that's just blocking my money away for a week. Is there a way I can undo this?

5 REPLIES 5
JoanneP
Moderator
Moderator

Hi Vibhanshu,

 

I checked, and it looks like someone from our team already assisted you over the phone. If you need further assistance, we would be happy to help!

~ Joanne
Upwork
8336aca2
Community Member

I already said what the agent told me, she said that the freelancer has withdrawn it, but no, that's not the case. Also, I wanna know if I can un-withdraw it.

Hi Vibhanshu,

 

This action can't be undone. You would have to send a new offer to the freelancer in order to initiate a contract.


~ AJ
Upwork

Okay, where can I check the refund status?

Hi Vibhanshu,

 

Refund credits can take up to 5 business days to appear. You can visit your transaction history page for updates.

 

~ Arjay
Upwork
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