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» Forums » Support » Re: Credit card fraud
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33c60d3e
Community Member

Credit card fraud

I had never heard of upwork until I spotted two unauthorised transactionson about 390 euros each on my credit card statement yesterday. The actual transactions were made in january 2024, but my credit card company was able to hold back the transactions till now and they have cancelled my credit card back then. My credit card company told me to seek help from you. I found no other way to contact upwork than threw this forum. I kindly ask you to help me as soon as possible.

2 REPLIES 2
LuiggiR
Moderator
Moderator

Hi Sara,

 

Thank you for bringing this to our attention. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Upwork
cdadb081
Community Member

It just happened to me, it was clipped but not entered, because of a system error, and there was no automatic return.

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