Critical Technical Issue: Portfolio Page Freezes When Adding Images

[4cbaeba9]

I'm having a major issue with my portfolio page. When I try to add an image, the entire page freezes and I can't scroll up or down. This means I can't access the text fields to add descriptions or tags, and I also can't add new images because the button is out of sight. This is a huge problem for me and I need it fixed ASAP. Has anyone else experienced this issue? Can someone please help me figure out what's going on and how to fix it?

[NikolaS · Accepted solution]

Hi Fresh,

Thank you for reaching out to us. I will be happy to help. I checked but I could not replicate the issue you are experiencing. Could you please let us know if you tried using a different browser or Incognito mode? If not, could you please try and let us know if the issue persists? 

If the issue persists please share the information below so that we can look into this further and assist you accordingly. 

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Full screenshot of the issue
• Additional details that may help us investigate your concern better

[iamankitkarna]

I can confirm that this is the case. Try to add 8-10 images as screenshot in the content.