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[5a623e68]

I just got an email this morning saying my withdrawal is being processed, I didn't authorize the withdrawal, how do I cancel please? 

[petra_r · Accepted solution]

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Joyce S wrote:  how do I cancel please? 

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You can't cancel it. Chances are the withdrawal was made in line with your withdrawal schedule.

[5a623e68]

Thanks for the reply Petra,

Please is there a way i can view and edit the schedule? Because i don't remember creating any withdrawal schedule.

[AndreaG]

Hi Joyce,

To update or change your schedule, go to Settings > Get Paid. You can adjust your automatic withdrawal limit and frequency in your Get Paid settings under Edit Schedule. 

You can read more about the Automatic Payment Schedule here.

I hope this helps! Please let us know if you need further assistance.