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designndepth
Community Member

Direct Payment not received.

Greetings, Capture.PNG

I haven't received the funds (44.6 USD) that I withdrew from my Upwork wallet made on 31st of May 2022. It's been around 2 weeks and I have even checked with my Bank and they told me that No transaction has come through until now. 

I would request you to kindly look into this matter and run a trace on the transaction. 

Anticipating your prompt response!

Kind regards,
Rehman

3 REPLIES 3
PradeepH
Moderator
Moderator

Hi Muhammad,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you,

Pradeep

Upwork

Greetings, Pradeep. 

Thank you so much for helping me out here. Though, I'm still waiting for one of your agents to get in touch with me. 

Thanks!

Hi Muhammad,

 

Thank you for following up. I checked and it looks like one of our agents already reached out to you to assist you further. You can access your ticket on this page.

 

~ Nikola
Upwork
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