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Gbolahan's avatar
Gbolahan B Community Member

Direct contract

I tried to login into my account today to send someone who wanted to give me a job outside upwork a direct contract proposal, but to my disappointment I notice Direct contract is not functioning on my account again? What could be the cause?

Could it be that the upgrade/maintenance that upwork team want to carry out is the reason it's not functional, or the feature has been axed from my account.


Please I need a quick response.


Thanks
Regards
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Goran's avatar
Goran V Retired Team Member

Hi Constantin,

 

I would like to clarify that the process you're referring to is working as designed. 

With Direct Contracts, you can create and send contract proposals to your clients that don't have Upwork accounts. Your client will be asked to create an Upwork account. Just like your other contracts on Upwork, your client deposits project funds in escrow before the contract starts. When you've completed the work, you'll request payment from your client.

 

To learn more about how Direct contracts work and how to manage them, check out this Help Article. Thank you.

~ Goran
Upwork

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Ivygail's avatar
Ivygail J Retired Team Member

Hello  Funke,

 

I have converted your post to a support ticket and one of our agents will be in touch with you shortly to provide the help you need. I also encourage you to share more information about your concern on your ticket. You can access your ticket on this page.

 

~Ivy