Oct 2, 2022 10:04:56 AM Edited Oct 14, 2022 08:09:50 PM by Andrea G
Hi,
Dear Upwork Community,
I had set a payment method on Upwork with the correct bank account number but wrote the postal code in place of the postcode. Yesterday, I made a transaction but still have not received any payment.
Please guide me. Is it a delay due to bank holidays, or is the payment transferred to another account?
Best Regards,
Muhammad Hussain.
**Edited for Community Guidelines**
Solved! Go to Solution.
Oct 2, 2022 03:12:20 PM Edited Apr 4, 2023 08:57:21 PM by Andrea G
Hi Muhammad,
Thank you for reaching out to us. I checked this for you and can confirm that the transaction was successful on our end. Please note that Direct to Local Bank transactions may take up to four business days to arrive at your bank. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timing and Fees.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Oct 29, 2022 07:17:40 AM by Joanne P
Hi Sahil Kumar,
I'd like to look into this for you. Could you please confirm the transaction you're referring to for reference? Thanks!
Oct 29, 2022 07:49:10 AM by Sahil Kumar M
6500 USD
18th Oct
Ref Id : 522829659
Let me know if any other info required
Oct 29, 2022 08:59:48 AM by Annie Jane B
Hi Sahil,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Oct 29, 2022 04:36:41 AM by Sahil Kumar M
Didn't receive it
11 Days
I don't understand why we have to face this much trouble for our own money.
I am sure there is any logical justification
Oct 26, 2022 09:57:31 AM by Lymar G
So this happends again. Its like a weekly issues now with Upwork or Local Banks here in the Philippines about delays in crediting funds to our local banks. We know the timeframe 3-5 business days. blah.blah.blah. But for being years doing this, we're experiencing this recently for the past weeks or so. Anyone experiencing the same? I withdrew may pay 8am earlier MNL time via BDO, until now, nothing is credited.
Oct 26, 2022 12:59:29 PM by Annie Jane B
Hi Lymar,
Thank you for reaching out to us. I checked this for you and can confirm that the transaction was successful on our end. Please note that Direct to Local Bank transactions may take up to four business days to arrive at your bank. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timing and Fees.
Oct 27, 2022 07:57:42 AM by Mrittunjoy S
Recently, I requested payment to my bank account in India. I got an email confirmation saying that the Payment was processed and the funds will be available between 22-25th October. Still, they are not available in my bank account. I called my bank and they verified no delays or pending payments. I am not sure, what's taking so long. I would like to get more information on this issue. Any replies from the Moderators will be really appreciated.
Thanks
Oct 27, 2022 09:49:38 AM by Pradeep H
Hi Mrittunjoy,
Thank you for your message, Please note that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.
Thank you,
Pradeep
Oct 27, 2022 11:37:23 AM by Shan A
I didn't receive the payment, and in transactions, it shows that I got it. It is 193$, and I didn't get any email from Upwork when it was transferred to my bank account, even I called my bank they don't have any records related to that transaction.
Oct 27, 2022 08:02:58 AM Edited Oct 27, 2022 08:47:18 AM by Nuriddin H
Hi everyone.
I requested payment on 24/10/2022 but I haven't received the money in my account.
How long does a usually take?
Oct 27, 2022 08:15:09 AM by Radia L
As far as I know, they will only help with a trace after 8 business days has passed. Are you sure about it?
Oct 27, 2022 10:12:24 AM by Nuriddin H
Hi,
Dear Upwork Community,
I requested payment on Monday but still haven't received the money. Please help me, When will I get this money?
Oct 27, 2022 12:03:19 PM by Pradeep H
Hi Nuriddin,
Thank you for your message. I checked your account and noticed that your withdrawal was successful on your Upwork account. If the transaction hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals.
Thank you,
Pradeep
Nov 1, 2022 06:38:46 AM by Pujan K
Facing Similar issue due to Festive holidays(in Nepal)
One withdrawn on October 28 has arrived.
But the one withdrawn earlier on October 21 hasn't arrived yet.
Nov 1, 2022 10:05:52 AM by Annie Jane B
Hi Pujan,
Thank you for reaching out to us. I checked this for you and can confirm that the transaction was successful on our end. Please note that Direct to Local Bank transactions may take up to four business days to arrive at your bank. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timing and Fees.
Nov 2, 2022 06:30:42 AM by Pujan K
Hi Annie,
Yes, It has been 11 days and still no payment received at the bank's end.
Thanks.
Nov 2, 2022 07:12:23 AM by Annie Jane B
Hi Pujan,
I appreciate your response. Since the transaction was processed on November 21st, please consider the recent holidays and the weekends as they won't count as 'business days'. If you still don't receive the amount by Friday UTC, please let us know and we'll initiate a trace for you.
Nov 5, 2022 03:20:27 AM by Pujan K
HI Annie,
It's Saturday here and still not recieved the payment. (15th day after withdrawal)
I would like to initiate a trace for this.
Nov 5, 2022 04:26:48 AM by Joanne P
Hi Pujan,
I have requested the assistance of our team. One of our agents will assist you through a support ticket. Thanks!
Nov 7, 2022 09:30:09 AM Edited Nov 7, 2022 09:31:21 AM by Mathangi M
I clicked on get paid on 30 October, but still I have not receive payment in my account. Please let me know when my payment will be credited
Nov 7, 2022 10:51:09 AM by Pradeep H
Hi Mathangi,
Please note that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.
Thank you,
Pradeep
Nov 10, 2022 06:58:20 AM by Mathangi M
Hi Pradeep,
I had requested for payment on 30 Oct 2022 and it has been more than 8 days now, but still payment has not been received. Can you please confirm when my payment will be received.
Nov 11, 2022 02:22:20 AM by Kimberly Zerah L
hi matingi,
How was it not? Was your issue solved cause I'm having the same issue as you now..
I rea need my fund as its for the daily expense of me and my kid (a single mom).. Bills to pay coming up in 2 days and not having to received my funds will create a really big problem for me.
Was it solved in ur part now?
Thanks