Dear Upwork Community,
I had set a payment method on Upwork with the correct bank account number but wrote the postal code in place of the postcode. Yesterday, I made a transaction but still have not received any payment.
Please guide me. Is it a delay due to bank holidays, or is the payment transferred to another account?
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Thank you for reaching out to us. I checked this for you and can confirm that the transaction was successful on our end. Please note that Direct to Local Bank transactions may take up to four business days to arrive at your bank. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timing and Fees.
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Thank you for your message. Please note that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.
Hi I have requested for a payment by 5:59 p.m. (Philippines Time) and good thing that I have received the payment notification. However, I haven't still yet received the second email, "The payment has been processed". It has been 5 days, usually I receive the notification monday evening after the request on Saturday and receive the money next day by 11 -12:00 a.m.
Please help me on this one.
I did not receive payment from Upwork. It's my first withdrawal from Upwork, and I received a payment processing email on March 26th. It's been six days, but I have not received my payment. I called my bank, and they said there is no payment, but my account works perfectly
I have been waiting for two payments, Direct to my Local Bank in Canada. These were processed on March 21st and 25th respectively.
Neither payment has reached. The first payment, reference ID 567094643, has had 8 business days pass and the money has still not been received.
I am attaching a copy of my bank statement showing no money was received durintg that time.
I need urgent help with initiating a trace for this payment. Ref ID: 567094643
I withdrew my funds about 10 to 11 hours ago and I received my, "Payment Confirmation" email shortly after like I usually do, However Upwork has still not processed my payment and neither have I received the eMail or the notification that says, "Your Payment Has Been Processed" which I normally get after an hour or two.
This has never happened before and I'm really concerned about this. What's going on?