Direct to Local Bank withdrawal not received

[#1]

i was transfer balance on 29.02.2023 through direct bank payment. but still not received the balance in my bank. what should i do Now?? please help

[#2]

Hi Anisha,

I understand how important it is to have access to your fund as soon as possible. I checked the fund withdrawal you are referring to and I can confirm that the fund withdrawal was successfully processed. The standard time to process a Direct to Local Bank fund withdrawal is within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

- Pradeep

[#3]

Hi Pradeep,

Thank you very much for your quick response and for checking the transaction at your end. I am happy to inform you that I have received the amount today in my bank account. I appreciate your timely help very much, thanks!

Thanks & Regards,

Anisha

[#4]

Hi, I need help related to withdrawal. There was $104 on my Upwork account and it is $0 now. I check my bank account for many times since yesterday, but the amount is not increased. Can you help me? What's wrong with this? How long time I should wait the money goes to my bank account?

Thank you.

[#5]

I am also facing the same issue. As per the Upwork, we need to wait for the 8 days. And if its not credited in 8 days, we may raise the request in Upwork help desk.

[#6]

Ouh ok, thanks for your explanation. Is it your first withdrawal? It is my first withdrawal, so I am curious and worried at the same time.

[#7]

It's $0 because you have already requested the withdrawal. It takes upwork upto 24 hrs to process the payment, sometimes more or less. Since this is your first withdrawal you shouldn't be worried, payments are usually reflected in the accounts within 3 working days.

[#8]

Thank you for your answer. I will wait it in 3 working days.

[#9]

i did a withdrawal on 16th od august and i havent received my money in my local account. 

**Edited for Community Guidelines**

[#10]

Hi Nnamdi,

Thank you for reaching out. I checked your account and can confirm that the transaction was successful on our end. This may take up to four business days. If you do not see the transaction in your account after eight business days, please contact us and we will be happy to help you. Kindly note that bank holidays in the U.S. and your location may cause delays in these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

[#11]

Good day today is 21st august, and i did my withdrawal to my local bank account since on 15th august and i am still yet to see my funds. Pls help me. Thanks

[#12]

I'm sorry you still have not received your funds, Nnamdi. I checked, and it looks like only two business days have passed since you made the transaction. As AJ mentioned, these transfers can take up to four business days to arrive at your bank. If you still have not received your funds after eight business days, let us know, and we'll be happy to assist you further.

[#13]

Good day. Pls the withdrawali did to my local bank since on 16th august, I am yet to still receieve my funds. Pls help me. Thank you 

[#14]

I haven't received my payment confirmation email, which I usually get right away when clicking the "get paid button", is there any way to see if the email was not sent or if it's still processing? (I'm talking about the payment confirmation, not payment processed email

[#15]

Hi Omar,

I understand how important it is to receive this email. I checked and I can confirm that the payment confirmation and payment processed emails were sent to the registered email address. I recommend checking your Junk/spam folder to make sure the email wasn't sent there. 

- Pradeep

[#16]

Hi Pradeep , 

I checked my registered mail and i just found ( Your payment has been processed ) and no confirmation mail received , also check my bank balance and nothing added.

How do i know that transfer process completed successfully?

[#17]

Hi Omar,

I can confirm that the transfer was successful on our end. I want to clarify that Direct to Local Bank transactions take up to four business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further.

Also, remember that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.

[#18]

I am facing an issue with payment direct local bank when get paid payment suddenly returns amount in Upwork anyone help me please

[#19]

Hi Muhammad,

Thank you for reaching out to us. I can see that you already opened a support ticket regarding this issue. Please allow our team 24-28 hours to respond to your request. Feel free to also update the ticket should you have further questions or concerns.

[#20]

I withdraw from my Upwork account last August 20, 2023 and until now the money was not transferred to my local bank account(Philippines). I checked my local bank details and noticed that I've mistakenly added my CARD NUMBER instead of ACCOUNT NUMBER. Please enlighten me and help me with what to do next.

[#21]

Hi Raul Jay,

Thank you for reaching out to us. Once a withdrawal is initiated it cannot be canceled whether it is manual or automatic. The funds will be sent to the payment method on file but if there are any issues with the bank account such as incorrect information, the funds will be returned to Upwork and once this has happened, rest assured that we will immediately credit the funds to your account.

[#22]

How long does it usually take for the funds to be returned in case of incorrect bank information?

[#23]

This morning I requested payment from Upwork. Normally this process proceeds in minutes. But this time the money hasn't transferred into my bank account yet. Is there a problem about payments right now? 

[#24]

Hi Muhammed,

Thank you for reaching out. I checked your account and can confirm that the transaction was successful on our end. In general, local bank transfers may take up to four business days. If you do not see the transaction in your account after eight business days, please contact us and we will be happy to help you. Kindly note that bank holidays in the U.S. and your location may cause delays in these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

[#25]

Please Upwork I made a withdrawal transaction to my local bank last week Friday and am yet to receive the funds to my local bank please kindly do something about it 🙏

[#26]

Hi Kolawole,

I can confirm that the transfer was successful on our end. I want to clarify that Direct to Local Bank transactions take up to four business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further.

Also, remember that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.