Apr 1, 2023 01:16:22 AM Edited Apr 4, 2023 01:45:36 PM by Andrea G
i was transfer balance on 29.02.2023 through direct bank payment. but still not received the balance in my bank. what should i do Now?? please help
Solved! Go to Solution.
Apr 4, 2023 09:25:41 AM Edited May 8, 2024 05:56:14 AM by Andrea G
Hi Morrison,
Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers are processed within 4 business days, but it can take up to 7 business days to arrive at your bank. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you.
Feel free to check this help article for more information.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Nov 12, 2023 01:10:21 AM by Dennise T
same issue here. Please help me. Its been a week now. I haven't received my payment yet.
Nov 12, 2023 05:18:25 AM by Annie Jane B
Hi Dennise,
Thank you for reaching out to us. I can see that you already opened a support ticket regarding this issue. Please allow our team 24-28 hours to respond to your request. Feel free to also update the ticket should you have further questions or concerns.
Nov 11, 2023 11:02:23 AM Edited Nov 11, 2023 11:04:12 AM by Uzair A
I withdrew my amount today, the 11th of November, and haven't received it on my local bank yet.
how to see the current status of withdrawal?
this is my REFID 637378314 kindly tell me by tracking the status.
I have pasted ss too.
Nov 11, 2023 11:05:23 AM by Wahba E
don't worry it just take time to receive it as the plan that you datermine
Nov 11, 2023 11:07:49 AM by Uzair A
I was confused because it showed the date as 11 November while in fixed contracts when clients release payments the date is shown above when the amount will be available. but here it's showing 11th November.
Nov 11, 2023 11:30:34 AM Edited Nov 11, 2023 11:30:54 AM by Luiggi R
Nov 12, 2023 06:01:33 PM by Sam C
I have withdrawn my earnings manually from Upwork but haven't received it yet. Am I going to receive it real-time or I still have to wait for few business days? Thank you.
Nov 12, 2023 08:54:30 PM by Pradeep H
Hello Sam,
I see that you are referring to the Direct to Local Bank transaction initiated a few hours account. These types of withdrawals are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.
- Pradeep
Nov 13, 2023 03:04:25 AM by Sofiane G
Hi,
Hope you are doing well.
My last payment request was submitted on 10-Nov-2023. I received an email, as usual, telling me that the payment has been processed, but, sadly, the expected date of delivery is no more 2 or 3 days. Now it shows 7 to 10 days. Someone from Upwork can explain what's going on. Several issues over the last few months. We get the impression that the platform is losing its credibility and professionalism.
Nov 13, 2023 04:18:34 AM by Nikola S
Hi Sofiane,
Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you.
Feel free to check this help article for more information.
Nov 15, 2023 12:03:09 AM by eyüp canberk ü
Dear Upwork Support Team,
I have been trying to withdraw my money to a company bank account but no luck. I tried to withdraw 3 times with different information, but the money keeps coming back to my upwork account.
The company is a limited company and I am one of the company partner. However, upwork systems asks for national ID number, first name, last name and name on account which are not available for a limited company.
I filled ID number, first name, last name fields according to my personal information, and I filled the name on account field with my company name, but this time, upwork system doesn't allow me to withdraw the money since the account name is different.
Please help.
Canberk
Nov 15, 2023 03:12:59 AM by Annie Jane B
Hi eyüp canberk,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Nov 16, 2023 09:35:52 PM by Fandy A
Hello, can somebody help me with payment issues. I do withdrawal request on wednesday this week to my ACH account on wise. Ussually it will be delivered to my account on Thursday but until now it is not delivered yet. Can someone help me to track this problem?
Nov 16, 2023 11:31:11 PM by Pradeep H
Hi Fandy,
I checked the withdrawal you are referring to and I can confirm that this was successfully initiated from your Upwork account. Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.
- Pradeep
Nov 19, 2023 09:01:34 PM by John Dainy D
I did not receive my withdrawal last Friday, November 17, 2023, for the amount of $21.51 with Upwork reference number 639401611. My bank account, ending in 2416, has been closed. According to my bank, the transaction has not been processed on their end, and the funds should have been returned to my Upwork account. However, as of today, I have not received the funds. Please process the return of this transaction on my account. Thanks!
John
Nov 19, 2023 10:38:55 PM by Pradeep H
Hi John.
We are unable to reverse or stop the fund withdrawal initiated on your Upwork account. Direct to Local Bank transaction is processed within four business days. In case the transaction is not complete due to invalid or incorrect details, your funds will be automatically reversed to your Upwork account. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.
- Pradeep
Nov 20, 2023 01:37:09 AM by Abdullah H
Hi,
I withdrew my payment on November 17th to my local bank account. Today is November 20th, and I haven't received the payment in my local bank account. I contacted the bank, and they advised me to get in touch with Upwork
Can you please help me
Thanks
Nov 20, 2023 02:40:43 AM by Nikola S
Hi Abdullah,
I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you.
Feel free to check this help article for more information.
Nov 20, 2023 06:46:02 AM Edited Nov 20, 2023 06:48:21 AM by Crisel Felia M
I have been trying to withdraw my funds for three times now and it keeps on getting rejected. Also, 0.99USD (x3) was deducted from my account in every process. Please help as this is so frustrating. Also, please refund 2.97USD from failed withdrawal processes. Already called the bank and I have been told that there is nothing wrong with account and details.
Nov 20, 2023 07:28:06 AM by Suborna M
Hi,
I am a new freelencer and I tried to transfer 175 usd to Direct to local bank in Bangladesh.
I was getting notifications like
" Your payment on 18-Nov-2023 has been processed"
then I got notifications today 20-Nov-2023
" Payment method Bank Transfer :xxxxxaccountno has been diabled" and " Your payment on 19-Nov-2023 could not be processed" & " Returnrd Withdrawal (ref6*******2 REJECTED)
I got email too
" Your payment of $175.32 via Direct to Local Bank Transfer account failed, and the money has been credited back to your Upwork account."
I am totaly confushed about what is happning.
This is the 3rd time it's happing and when it failed with my previous account then I have created new bank which is a frelancer account in UCB.
Please give me some solution as soon as possible.
Thanks in advance
Suborna