Apr 1, 2023 01:16:22 AM Edited Apr 4, 2023 01:45:36 PM by Andrea G
i was transfer balance on 29.02.2023 through direct bank payment. but still not received the balance in my bank. what should i do Now?? please help
Solved! Go to Solution.
Apr 4, 2023 09:25:41 AM Edited May 8, 2024 05:56:14 AM by Andrea G
Hi Morrison,
Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers are processed within 4 business days, but it can take up to 7 business days to arrive at your bank. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you.
Feel free to check this help article for more information.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Dec 22, 2023 02:31:28 AM by Petra B
Hello Sergey! Would you mind leaving a brief comment with your so-called payment date and where you are based on this thread https://community.upwork.com/t5/Freelancers/Payment-late-Christmas-ruined-Trust-lost/m-p/1489542#M81... ? It would help to get an overview over how many are affected. On this thread here we are getting 'hidden' as it is marked as 'Solved'.
Dec 20, 2023 09:14:16 PM by Umar K
Hello ,
I transfer my Upwork payment to my local bank account directly. Almost 3 days gone but I couldn't receive it .
Dec 20, 2023 09:29:09 PM by Mindaugas S
I have the same issue. I made a withdrawal on December 15 (Friday), and it still hasn't reached my local bank account. I usually get Friday's withdrawals on Mondays.
Dec 21, 2023 04:17:48 AM by Mindaugas S
I contacted my bank and they confirmed that there are no issues from their side, also mentioned that I am not the first one who is looking for upwork payment 😕
Dec 21, 2023 04:20:34 AM by Antonella V
Same answer from mine but that doesn't make the problem less serious.
Dec 22, 2023 02:30:55 AM by Petra B
Hello Mindaugas! Would you mind leaving a brief comment with your so-called payment date and where you are based on this thread https://community.upwork.com/t5/Freelancers/Payment-late-Christmas-ruined-Trust-lost/m-p/1489542#M81... ? It would help to get an overview over how many are affected. On this thread here we are getting 'hidden' as it is marked as 'Solved'.
Dec 20, 2023 09:41:05 PM by Pradeep H
Hi Umar,
I checked the transaction you are referring to and noticed that the fund withdrawal was initiated on Dec 20th. Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't been reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.
- Pradeep
Dec 21, 2023 03:48:14 AM Edited Jan 10, 2024 02:39:56 PM by Andrea C
Same here. I'm Top Rated Plus for years and all this has never been an issue before. This is really sad, because I used to rely on Upwork and made lots of money. I have jobs from other sources now, but still really good customers from years ago with Upwork, but they make it more and more impossible. And that especially before Christmas.
Dec 21, 2023 04:15:38 AM by Antonella V
50 connects for first place... seriously?
I know exactly what you're talking about, this has to stop!
Dec 21, 2023 04:09:20 AM by Antonella V
I'm here too! 🫤 Please don't forget about me, no matter the amount we count on our earnings! It's just unfair and if I get into the credits and bidding issues I will become a nuisance... I don't see why I should pay to get a job.
Dec 21, 2023 04:37:48 AM Edited Jan 10, 2024 02:42:17 PM by Andrea C
I'm fine to pay *something* because it's a great way for freelancers to get jobs and build a reputation. Like a monthly member fee, but the membership they offer doesn't give you a lot and you still don't get more jobs or invitations, AND you have to pay fees on every job (still okay with that, if they are reasonable).
Dec 21, 2023 05:17:39 AM by João Z
I subscribe to that, but I have been receiving many invitations to fix something another person broke many many times, and the number is getting bigger and bigger every day... seems that quality is no longer a priority. Just become another 'AI assistant', keep paying to participate, keep paying for 'AI' and you're good to go.
Dec 21, 2023 05:02:03 AM by Aleksandar D
Hi all.
I also requested payment on 15 December (Friday) - no money arrived yet. Usually they come on Monday or Tuesday (Bulgaria, EU). This is totally unacceptable. Some people may need this money just before the holidays!
Dec 21, 2023 07:16:50 AM by Antonella V
Welcome to the club Aleksandar!
Unfortunately, members are growing and payments are still stuck somewhere somehow.
Sorry it's happening to you too. Let's hope someone gets to the bottom of this quickly. 😣
Dec 21, 2023 07:40:22 AM by Isabel A
Should we worry? Do you think we won't get that money? I was trying to set up my PayPal account to see if at least get the money that I'm pending tomorrow. But apparently, my name on Upwork doesn't match the name on my Paypal and it does. I don't know what to do.
Dec 21, 2023 07:44:48 AM by Petra B
Have you tried to set up Paypal with the same email address you use for Upwork?
Dec 21, 2023 08:16:05 AM Edited Dec 21, 2023 08:16:32 AM by Petra B
Now that is weird. I know I probably it might sound like one of these platitudes, but could you try to empty your cookies in your browser and try again? I know I had some problems with Paypal as I used another email for on Upwork, but Paypal allowed me to add other email addresses. I know, however, that some Paypal issues can be solved with simply emptying cookies from the browser and restart the device.