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Ashif's avatar
Ashif N Community Member

Direct to Local Bank withdrawal not received

i was transfer balance on 29.02.2023 through direct bank payment. but still not received the balance in my bank. what should i do Now?? please help

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Nikola's avatar
Nikola S Moderator

Hi Morrison,

 

Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers are processed within 4 business days, but it can take up to 7 business days to arrive at your bank. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. 

 

Feel free to check this help article for more information.

 

 

Update:


This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~ Nikola

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1,149 REPLIES 1,149
Danial's avatar
Danial A Community Member

I have entered Swiftcode that includes BankName only not the branch Name along.And what If I entered post code same as postal code ? Did I made a mistake?

Danial's avatar
Danial A Community Member

I have clearly checked my account , I haven't received such payment in those days, could you or the upwork team provide me along with the transaction statement from upwork to my bank? if so then share me personally to my dm.

Arjay's avatar
Arjay M Retired Team Member

Hi Danial,

 

Could you please contact your bank to confirm if the funds were processed on the said date? Let us know if you need further assistance afterward; we'll look closer into that for you.

 

We're looking forward to your confirmation.

 

~ Arjay
Upwork
Danial's avatar
Danial A Community Member

Since tomorrow will be short day here, If not possible I will share the response by mondey.

Danial's avatar
Danial A Community Member

I contacted my bank twice , and they said they haven't received such amount .now what should I do please check from your side sir.

Joanne's avatar
Joanne P Moderator

Hi Danial,

 

I'd like to check this for you. Could you please confirm the transaction ID for our reference?

~ Joanne
Upwork
Sajid's avatar
Sajid U Community Member

I withdrew the payment to my local bank today, but I haven't received it in my bank account yet. Normally, it only takes 1 to 3 hours to receive the funds.kindly help what to do..?

Umama's avatar
Umama I Community Member

I requested a payment on Friday morning. And later I received email from Upwork that your payment has been processed. But still I didn't receive any payment in my local bank account. 

Ali's avatar
Ali I Community Member

Same issue. Has been more than 24 hours for me.

Arsalan's avatar
Arsalan M Community Member

You have requested your payment on a weekend, it takes atleast one business day. It should reflect in your account on or before following tuesday.  

MUHAMMAD's avatar
MUHAMMAD A Community Member

hi Umama, did you receive the amount? because i still facing the same issue and haven't received yet..!

Shaheer's avatar
Shaheer K Community Member

Hi,

 

My payment was available to me on Friday 29th March 24. I immediately processed the payment and transferred it to my account just like I do every Friday. However, It's Saturday early morning 30th March-24 and I have still not received my payment in my local bank account. Usually, it takes a few hours till I receive it in my account. I'm slightly worried, I contacted the local bank and they said they cannot see any payment on hold or blocked so can anyone help me, please? 

Muhammad's avatar
Muhammad R Community Member

Facing the same issue. Withdrew amount as I always do on Fridays and still haven't received it 24 hours later, which is unusual because it usually takes somewhere between 5 minutes to 5 hours. Some clarification would be great.

 

P.S there's a rumor circulating that its the Pakistan govt. that is delaying payments? would be interesting to see if that's the case.

Pradeep's avatar
Pradeep H Moderator

Hi Shaheer and Muhamamad,

 

Thank you for your message. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

 

- Pradeep

MUHAMMAD's avatar
MUHAMMAD A Community Member

Yesterday, in the early hours of March 29th, I submitted a payment request for a local bank transfer. Additionally, I received an email stating that "your payment has been processed," but I have yet to receive the payment. Could someone please assist me with this? Thank you.

Joanne's avatar
Joanne P Moderator

Hi  Muhammad,

 

Please note that Direct to Local Bank transactions take up to four business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further.

Please also note that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.
~ Joanne
Upwork
Waqas's avatar
Waqas A Community Member

I was transfer balance on 29.03.2024 through direct bank payment.

But still not received the balance in my bank.

What should i do Now?? please help

Joanne's avatar
Joanne P Moderator

Hi Waqas,

 

Please note that Direct to Local Bank transactions take up to four business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further.

Please also note that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.
~ Joanne
Upwork
Sajid's avatar
Sajid U Community Member

I urgently require your help. Three days ago, I made a withdrawal to my local bank, but the transaction hasn't appeared in my account yet. I'm in dire need of these funds, so please address this matter as soon as possible.

Pradeep's avatar
Pradeep H Moderator

Hi Sajid,

 

I understand the urgency. Please know that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

 

- Pradeep

Abdullah's avatar
Abdullah H Community Member

"Hi, withdrawal payments usually take 30 minutes to receive in my bank account, but today, it's been 2 hours and the payment has not been received."

Pradeep's avatar
Pradeep H Moderator

Hi Abdullah,

 

Please note that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

 

- Pradeep

Muhammad's avatar
Muhammad W Community Member

 Hi,

I have withdraw payment on Friday, but Today is Monday, but I have not recievd Payment at my localbank, Notification showing that, Payament have been processed, but still I have not received, I have call to local bank they said, they have not recieve any payment.

Any one can help me on this matter?

Teja's avatar
Teja V Community Member

Same happened with me. I think we will receive soon

Muhammad's avatar
Muhammad W Community Member

How do you know?

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