Apr 1, 2023 01:16:22 AM Edited Apr 4, 2023 01:45:36 PM by Andrea G
i was transfer balance on 29.02.2023 through direct bank payment. but still not received the balance in my bank. what should i do Now?? please help
Solved! Go to Solution.
Apr 4, 2023 09:25:41 AM Edited May 8, 2024 05:56:14 AM by Andrea G
Hi Morrison,
Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers are processed within 4 business days, but it can take up to 7 business days to arrive at your bank. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you.
Feel free to check this help article for more information.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Dec 4, 2023 09:36:00 PM by Avi G
Hi Suborna
Have you received any solution?
I am also facing a similar issue
Nov 22, 2023 03:35:17 PM by Mary Grace R
Hi,
I made a withdrawal yesterday to my direct local bank but until now, I did not receive my money yet. Usually it's a same day process for me but it's not the case for my latest withdrawal. I opted to withdraw to my Unionbank account here in the Philippines. Anyone who got the same issue?
Dec 10, 2023 01:00:39 PM Edited Dec 10, 2023 01:01:24 PM by Virgilio Jr T
Hi. I am also having the same issue. Normally, it is a same day process but I haven't received the money up until now. I withdrew my earning on December 8. I hope Upwork can help me with this matter same as last time because I really need the funds.
Dec 10, 2023 04:26:32 PM by Annie Jane B
Hi Virgilio,
Thanks for reaching out. I checked and can confirm that the transaction was successful on our end. Please keep in mind that direct to local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process.
If the funds are still not reflected in your account in eight business days, please let us know so we can initiate a trace for you. Feel free to check this help article for more information.
Nov 23, 2023 06:30:00 PM by Leah P
My funds were automatically sent to my bank account last Wednesday. I normally get the money within few hours, latest is early morning the next day whenever there is an issue. This rarely happens though. However, it's been almost 48 hours since the withdrawal and the money still isn't credited to my account.
Nov 23, 2023 06:45:21 PM by Akram U
Wait till 3-4 working days. Maybe you get your payment. Or contact customer service support.
Nov 23, 2023 08:31:06 PM by Joanne P
Hi Leah,
I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.
Nov 26, 2023 08:37:15 PM by Christian T
Hello,
I already make withdraw using direct local bank, but I was realize that the account number registered on upwork is the card number, and it is wrong.
can I ge refund from this problem?
Nov 26, 2023 11:05:50 PM by Pradeep H
Hi Christian,
I am sorry to hear that you have made a withdrawal using the wrong account number. There is no option to reverse the transaction already initiated on your Upwork account. In case the account details are invalid or incorrect, your funds will be automatically reversed to your Upwork account after 8 business days. Feel free to message us if you do not see funds in your account after 8 business days.
- Pradeep
Nov 27, 2023 02:42:14 AM Edited Nov 27, 2023 03:28:18 AM by Nadia B
Hi,
I made my withdrawal this morning, nearly 3 hours ago. I usually get the "Payment processed email" (bank transfer) after max 1-2 hours. Today I am still waiting for it. Is anyone hvaing the same issue?
Many thanks
Nov 27, 2023 03:32:13 AM by NikolaS N
Hi Nadia,
Thank you for reaching out to us. I checked and can confirm the transaction you're referring to is still in process. Direct to local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you.
Feel free to check this help article for more information.
Nov 27, 2023 03:38:37 AM Edited Nov 27, 2023 03:39:22 AM by Nadia B
Hi Nikola,
I have just received the email confirmation now. Thank you so much! 🙂
Nov 27, 2023 04:34:28 AM by NikolaS N
Thank you for following us and letting us know, Nadia!
I am glad to hear that. Feel free to reach out to us again if you need assistance in the future.
Nov 27, 2023 09:15:04 PM by Avi G
I initiated a withdrawl on 23 Nov 2023 but the same amount has still not been reflected into my bank account. I already have received the processing confirmation on my email id on 24 Nov but the money is still not reflected into my account. Please check and suggest the details.
Nov 27, 2023 09:43:00 PM by Gitesh B
If you receive processing email confirmation,
- Check with Bank first why the payment is not received.
If the issue still persist,
- Raise Upwork Support Request. They will definately help!
CA Gitesh S. Bajaj
Gitesh Bajaj & Associates
Nov 28, 2023 02:16:38 AM by Avi G
There is no problem with the bank account which has already been confirmed and I am receiving payments from other platforms promptly. I am seeing that there is some glitch in payment processing because lots of freelancers seem to be facing similar issue.
Nov 27, 2023 11:22:07 PM by Arjay M
Hi Avi,
I checked and can confirm the transaction you're referring to was successful on our end. Please be aware that Direct to local bank transfers are processed within 4 business days, but it can take up to 7 business days to arrive at your bank. Holidays in the US and in your location can also delay the process.
Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. Feel free to check this help article for more information.
Nov 28, 2023 02:18:10 AM by Avi G
Hi Arjay
Thanks for the confirmation. Could you please share me the complete details from which account and to which account the payment has been transferred so that I can discuss with my bank more about this issue?
I would prefer details to be shared on email.
Thanks
Dec 4, 2023 09:34:33 PM by Avi G
Hi Arjay
The payment has been declined without any detailed reason.
I have reentered all the details for the new bank account and still it suggestes again beneficiary name mismatch .
I dont understand regarding this problem which many people are facing on the platform recently
Dec 5, 2023 12:02:30 AM by Annie Jane B
Hi Avi,
Thank you for reaching out to us. I can see that you already opened a support ticket regarding this issue. Please allow our team 24-28 hours to respond to your request. Feel free to also update the ticket should you have further questions or concerns.
Nov 28, 2023 12:51:26 AM by Fariz W
Hello,
I have made a request to withdraw money on November 22, and till this moment have neither received the money on my bank account nor received any updates. Can I request a check on what happened or issue a trace?
Thank you!
Nov 28, 2023 02:02:50 AM by Pradeep H
Hello Fariz,
I am sorry to hear that you have not received your funds. I understand how important it is to receive your funds in a timely manner. Direct to Local Bank transaction is processed within four business days. We can initiate a trace only if the transaction still hasn't reflected on your account after eight business days. Feel free to message us if you do not receive funds after 8 business days.
- Pradeep