Direct to Local Bank withdrawal not received

[#1]

i was transfer balance on 29.02.2023 through direct bank payment. but still not received the balance in my bank. what should i do Now?? please help

[#2]

Hi Mohammad,

I can see that one of our team members reached out to you already via a support ticket. Please chekc your ticket here and post any questions you may have on the ticket. The team would be happy to assist. 

[#3]

I have withdrawn about $17 but still not in my bank account after 24 hours. Please release my payment because i need it on emergency base because my mother is admitted in hospital and this withdrawl is getting long and long i need this amount very urgent please

[#4]

Hi Ahmed,

Please note that Direct to Local Bank transactions take up to four business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further.

Please also note that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.

[#5]

Hi Upwork community,

I initiated a withdrawal process over two months ago, but it couldn't be completed due to compliance issues. They requested the submission of a "recent bill or statement," which I promptly provided, but unfortunately, it wasn't accepted. After several emails attempting to resolve the issue, I decided to cancel the process.

However, I recently initiated another withdrawal process, (with a small amount). I received a notification stating that the payment would be processed. However, it's been two weeks, and there have been no further developments. At this point, I'm unsure of what steps to take next and would greatly appreciate assistance in checking the status of my withdrawal.

Best regards,

Saleem

[#6]

Hi Saleem,

Thanks for bringing this to our attention and sorry you were having trouble receiving the original withdrawal. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#7]

MARCH 13, 2024 - Transferred payment from Upwork to LOCAL BANK - No pending status . I have already called MAYBANK PHILS about my concern and they mentioned that Upwork should contact them first about my cornern. I have transferred my payment though local bank from Upwork to my Bank on file however, as I further investigate about my payment that I didn't recieved last March 13,2024, I checked my Bank details on file and found out that instead of MAYA BANK I mistakenly input MAYBANK PHILS. and I do not have any account with MAYBANK.

[#8]

Hi Christina Joy,

If the payment method you used is incorrect, the funds will be refunded back to your Upwork account which usually takes from 7 to 10 days.

[#9]

Incase of wrong bank details, the fund will get reveresed to Upwork within 8 working days. Incase if you didnt receive it within that time frame, you contact Upwork support.

[#10]

I have withdrawn amount on 2nd March, and ticket is opened on 12th march still I have not received the payment.

[#11]

You didn't get any mail or message about it? 

[#12]

no, even I have sent them bank statement, it does not have any traces of payment.

[#13]

Did you submit a ticket to upwork?

You can do so from here:

https://support.upwork.com/hc/en-us/requests/new

[#14]

Hi Kuldeep,

I'm sorry to learn you haven't received your funds yet. I see that you're actively communicating with the relevant team through this support ticket. Kindly continue to coordinate with them through your ticket should you have any questions about the status of your payment. 

[#15]

Hi, usually I use my Jamuna Bank for withdrawals. I follow a time to withdraw to be paid within the same day. 
I usually withdraw my money from Upwork to my local bank before 9 am in the BDT zone. Every time I get a message (Same day from 9 am to 10 am) That-  My Payment has been Processed.
But today 21 March, I Used my Brac Bank to withdraw by following the same time principles. It's already noon. I didn't get any email that - my payment is processed. 
I didn't mistake in providing the right information about my bank. So what's the problem? 
Tomorrow is Friday in my country and the following day is Saturday. Both are holidays. I am in trouble of thinking what happened. Anyone can tell me what happened? 

Thanks.

[#16]

My Payment was processed on 15 March 2024, but I did not receive the payment.

I contacted My Local bank, they said there is no issue on their end. they did not receive any trasaction.

They advise me to ask on your end.

Reference ID: 676003518

Could you Please look at this matter on priorty basis?

[#17]

Hi Manish,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.

[#18]

Hi, 

I hope that everyone's is doing great. I withdrawal my amount about 3-4 hourse ago from upwork but did not received it in my local bank. Can anyone knows me how much it takes time to receive in my bank? this is my first earning from upwork. 

Thanks

[#19]

Hi Kainat,

Please note that Direct to Local Bank transactions take up to seven business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further.

Please also note that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.

[#20]

I submitted payment withdrawal on March 18, then on March 19 I received a mail stating my payment is being processed and that it will arrive at my local bank between the date of 21 to 25 of March. And this is March 27 I still haven't received any payments in my local bank. 

[#21]

Hi Afolabi,

I checked the transaction you are referring to and can confirm that the withdrawal was successfully initiated from your Upwork account. Direct to Local Bank transactions is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

- Pradeep

[#22]

Hi,

I requested for a withdrawal on my account on the 18th of March , and i was told to expect it within 21 to 25th of March , it's been 8 days already and still haven't seen it. Please I would like to initiate a retrace to know where the fault is.

Here's some screenshots of the payment I requested 

[#23]

Hi,

I hope you are fine.

Yesterday I made a transaction to my local bank account and till now I didn't receive the payment to my local bank account. 

Please help me out with this.

Thanks

**Edited for Community Guidelines**

[#24]

Hi Rehan,

Thank you for your message. Please be informed that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't been reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

- Pradeep

[#25]

My Client paid me the amount of $100+, then I linked my local bank Account to withdraw At that time it was showing me the balance before withdrawl, but after some days I couldn't find that amount , and there is no notification from bank about the payment is recieved from  the upwork. Now what should I do , I cannot find the transaction history on the upwork, so I can find where the money  is dipatched too. It's giving me vibes of loosing the amount. What should I do now help me please.

[#26]

Hi Danial,

Are you referring to the job titled "Smart-contract developer with experience creating indexer"? If so, I can see that you processed a withdrawal for your earnings on Jan 31, 2024, and it appears successful on our end. Direct to Local Bank withdrawals can take up to seven business days to arrive at your bank. With these dates in mind, could you consult with your bank if you received those funds? If not, please let us know so we can assist you further.