Direct to Local Bank withdrawal not received

[#1]

i was transfer balance on 29.02.2023 through direct bank payment. but still not received the balance in my bank. what should i do Now?? please help

[#2]

Thank you so much Pradeep Sir for your kind information.

[#3]

Hi, I tried withdrawing multiple times to my Nigerian bank account but got rejected. Is there a problem somewhere, please help 

[#4]

Hi Maria,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. I'm sorry you're having difficulties processing your withdrawal using your payment method. Rest assured that one of our agents will contact you with more information and further assistance.

[#5]

Thank you

[#6]

I try to withdraw my apyemet using all means bank account poypal and all btu nthng works it always gets rejected

[#7]

Hi Garvita,

I am sorry to hear about the trouble while initiating a fund withdrawal. I see that you have already added a new bank account and withdrew your funds. Feel free to message us if you need further assistance. 

- Pradeep

[#8]

Hello, I tried withdrawing from Upwork, and the payment method was disabled. The first time, it was due to invalid bank details. The second time, I had to re enable it. Now, the third time, the money was refunded again, with my payment disabled. Pls, help.

[#9]

Hi Nafeesat,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[#10]

Hello Upwork Team Support My Upwork payment was not received.

On My Bank Account

[#11]

Hi Hazoor,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.

[#12]

Hi Aileen,

If you don't mind me asking, how long before the funds reflected back on your Upwork account? I am still waiting for mine after I withdrew my funds last week to a closed bank account.

Best,
Ian

[#13]

Hi Ian, 

I would like to let you know that if there are any issues with your bank account the funds should return to your Upwork account. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. 

[#14]

I've requested a Direct to Local Bank Transfer on 9 AM (GMT-3) on Monday, April 8th, and until now I've not received any kind of update. Ref ID 683127830

I've only got this message in my e-mail:

"Hi Vinicius, You requested payment of $615.51 from Upwork via Direct to Local Bank transfer account. Contact Upwork Support if this request was not authorized."

I'm wondering if there's anything wrong going on, as there's no holiday on both countries and by now I should've already received the money.

Thanks in advance.

[#15]

Hi Vinicius,

I see that you've raised a support ticket with the same concern. I'm sorry if you still haven't received your payment. I can also confirm that the transfer was processed successfully on our end.

Please be aware that direct-to-local bank transfers are processed within 4 business days, but it can take up to 7 business days to arrive at your bank. Holidays in the US and in your location can also delay the process. Please let us know if, after 8 business days, the funds are still not reflected in your account so we can initiate a trace for you. 

Feel free to check this help article for more information.

[#16]

Hello,

I am requesting help for a payment that still has not reached my bank account.

The payment was processed on March 29th, 2024.

With the hope of a prompt assistance, 

Thanks.

[#17]

Hi Leopold,

I checked and can confirm that the transaction you're referring to was successful on our end. Direct-to-local bank transfers are processed within four business days, but it can take up to 7 business days to arrive at your bank. Holidays in the US and your location can also delay the process. Please allow 24 hours and let us know by tomorrow if the funds are still not reflected in your account; we'll assist you further with initiating a trace. 

[#18]

Hi, I'm from the Philippines and it's my first time processing a withdrawal from Upwork to Security Bank. I need to know when I'll get the money. I've read that it might take 4 days before it loads successfully. Is this correct? Is there any way to expedite payment at all? 

[#19]

Hi Lucy,

The transfer varies from bank to bank but generally 2-6 business days is normal. My bank in the USA takes 3-5 business days.

[#20]

Yeah! it might take 3-4 days depends on the time you have withdrew the amount. If i happen to withdraw my payment in the middle of the week, then it takes around 5-6 days because they have credited into my bank account but since Indian banks are closed on sat-sunday, so it takes time to reflect the balance on my bank account.

[#21]

Hi Lucy Anne,

Direct to Local Bank transactions take up to four business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further.

Please also note that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.

[#22]

Does this happen everytime we get paid? Or only for the first transaction?

[#23]

Hello, 

i have transferred funds on 07/04/2024 (Ref: 682972436)  and 10/04/2024 (Ref: 684458641) to my local bank, i have received on my local bank account the withdrawal of 10/04 but i have not received the one of 07/04. what should i do?

regards
Amine Ben Ayed

[#24]

Ask your bank for the details as a starting place.

[#25]

Ref Id : 684529575

My transaction not yet received in my account, this is second time happening with with my transaction and also it's my 2nd withdrawal. Could you please solve this issue permanently for me? 

[#26]

Hi Mahmud,

Thank you for your message. I checked your account and can confirm that the withdrawal was successfully initiated. Please note that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

- Pradeep