Direct to Local Bank withdrawal not received

[#1]

i was transfer balance on 29.02.2023 through direct bank payment. but still not received the balance in my bank. what should i do Now?? please help

[#2]

I accidentally withdrew my earnings to the incorrect bank account which was already closed. What will happen to my earnings and what should I do? Should I also wait for the my earnings to return before I delete the incorrect bank account? 

[#3]

Hi Jeric,

You can go ahead and remove that payment method to prevent this from happening again. Your funds should return to your Upwork account after they fail to be delivered to the closed bank account. If more than 8 business days have passed and you still haven't received your funds, please let us know!

[#4]

I have withdrawal my funds to my local bank on 17th May 2023 and don't receive my payments in my local bank, I have also called my bank and they asked that there be no payments received from Upwork

[#5]

Hi Muhammad, please note that Direct to Local Bank transactions take up to four business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further. Please also note that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.

[#6]

Thank you for updating me 

[#7]

I have withdarwal my 52.53$ to my local bank account on 7 days ago and funds not arrive into my local bank, Please help me in this regard 

[#8]

Usually I receive 2 emails after payment requested

(1) Payment Confirmation

(2) Your payment has been processed.

Today I only received the 1st email, which means my payment has not been processed to my selected bank account

I tried support, but the bot is uselss, keeps asking the same questions, therefore my issues not resolved

[#9]

Hi there! I have requested a SWIFT transfer to my bank account in Ghana but still didn't receive it. My bank is asking me to provide a SWIFT confirmation. I was not able to find it in my account. Can someone please advise how I can get it? 

[#10]

Hi Enoch,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[#11]

I'm waiting for my withdraw from Upwork to my Wise account yet to receive and it's been maybe 4 or almost days waiting and I don't know the status of the transaction?! I need to have more info even if I've done something wrong or for how much longer do I have to wait?

[#12]

Hi Ermal,

Thank you for reaching out to us. I checked and can confirm the transaction you're referring to was successful on our end. Direct to local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. 

Feel free to check this help article for more information.

[#13]

Hi. Normally when the client pays on time, as I qualify for Faster payouts, my money is available for me to withdraw at the ATM on Friday between 11 am and 5 pm. But this time, no, no. I waited until Frday at 6 pmwaited untilo midnight, then to midnight after Sunday, and none. This time, and no. and I had a payment due today. Upwork should say to wait eight long days, but sometimes we are at the day. What could have happened to the money that I suppose is mine. I have enough extra economic tensions this time as of to sum up the money issue. And today is baaank holiday in the US..., so probably my bank request is like not happening now, although my destination bank is in Mexico, not in the US.

[#14]

Great!. Like my force of thinking, or I don't know, but my payment is now in my account.

[#15]

Hello!

Can someone please tell me what to do? I withdrew money on Sunday from a fixed-price task. I expected to have it in my bank yesterday, but here we are at lunch hour local time and still no money. It never took 4 business days for the money to reach my bank. 

If tomorrow also doesn't happen I'll have to wait until the 6th - Romania made this year a short bank holiday out of June 1st (International Day of the Children) /facepalm because they work SO hard /sarcasm

[#16]

Hi Irina,

Thank you for reaching out to us. I checked and can confirm the transactions you're referring to were successful on our end. Direct to local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you. 

Feel free to check this help article for more information.

[#17]

I transfered my funds with option direct to local bank,I contacted the bank and they said they are refunding the amount to upwork due to some mismatch, as i could not chane one digit missing in my number I added another method , teh refunded amount is not showing on my upwork account and was wondering when will it be available

[#18]

Hi Aachal,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#19]

Hi,

I have received a confirmation from upwork of the funds being sent to my bank but I called the bank and they said there are no transfers to my account. Also the balance is not there

[#20]

Yesterday! I withdraw money from my account to directly local bank without using payoneer. I called my helpline and ask about payment they said upwork didnt send us any money..how can i get to know when will i will received it?

[#21]

Hi Fatima, please note that Direct to Local Bank transactions take up to four business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further. Please also note that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.

[#22]

but i didnt recived confirmation email from upwork ... i just get that i requested money and my amount is being cut of from upwork account 

[#23]

Hi Fatima,

Thank you for your response and confirmation. As Andrea mentioned, there is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. Bank holidays in the U.S. or your country can delay your funds. 

If more than 2 business days have passed and you still haven’t received the email, please let us know here and we'll be happy to check if the transaction was successful on our end.

[#24]

Hi community,

Anybody facing payment process delays? I got the initial email. But, I haven't received the "payment processed" email yet. Am I the only one?

[#25]

Hi Joseph,

Please note that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please check this help article for more information about Direct to Local Bank Timing and Fees.

Thank you,

Pradeep