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88efbdbf
Community Member

Dispute Escrow client agree to accept the dispute and UpWork still havent released the escrow

Hi I have one case, from 4 - June to 9 June is the period, and the client already said the escrow should return for me because he accepted and was leave the period pass without take actions. Wonder that how Upwork solve this case and for how long?.

 

Thanks

 

Hope that can solve this soon. Thanks for asisting.

 

**Edited for Community Guidelines**

ACCEPTED SOLUTION
NikolaS
Moderator
Moderator

Hi Pham, 

 

Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. You can access your tickets on this page

 

~ Nikola
Upwork

View solution in original post

2 REPLIES 2
NikolaS
Moderator
Moderator

Hi Pham, 

 

Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. You can access your tickets on this page

 

~ Nikola
Upwork
88efbdbf
Community Member

Hi thank you my case is solved, just late a bit. Thanks for your care

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