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eddiemasseyiii
Community Member

Dispute Page Gives 500 Error

I completed a project for a client months ago. They took the code and did not approve and ended the contract. The dispute is due at midnight, however the dispute page is not working on web. I tried multiple browsers and even found the same issue on my mobile device. I tried to put a ticket in, but that feature does not work either. Any advice so I can submit my dispute ontime?

2 REPLIES 2
ArjayM
Community Member

Hi Eddie,

 

I'm sorry to learn about this experience. Could you please share the Contract ID for the job you're referring to? You may get the ID by visiting My Jobs> All Contracts> Details Tab. Please see this screenshot for your reference.

 

We'll look closely into that and assist you accordingly. We're looking forward to your response,

 

~ Arjay
Upwork

HI! Thank you. The contract ID is: 35530811

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