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31cc634b
Community Member

Dispute will solved in my favor on 9 june but not resolve on that day

Dispute will be solved in my favor on 9 june 2022 but not resolve also i haven't received any payment and the there is no response from Upwork mediation .

ACCEPTED SOLUTION
JoanneP
Moderator
Moderator

Hi Anwar,

 

I see that you already have an open ticket with our mediation specialist. Please allow them time to update you on the same ticket for more information. 

~ Joanne
Upwork

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5 REPLIES 5
JoanneP
Moderator
Moderator

Hi Anwar,

 

I see that you already have an open ticket with our mediation specialist. Please allow them time to update you on the same ticket for more information. 

~ Joanne
Upwork
31cc634b
Community Member

Hello joanne,

 

I have text them 2 days ago and i also text them today but there is no response i received can you tell me when does the payment i can receive. 

 

I also want to know the dispute status.

ArjayM
Community Member

Hi Anwar,

 

I have submitted a follow-up to our mediation specialist and you should be getting an update through this support ticket regarding the status of the dispute. We seek your patience and understanding while we address the situation. Thank you!

 

 

~ Arjay
Upwork
31cc634b
Community Member

Hi arjay,

 

The meditation specialist isn't responding from last 3 days i have text them many times. I also want to know my dispute status but they aren't responding. On 8 june the Upwork mediation specialist mentioned that I'll received the payment on 9 june if client not respond but today it's 12 june but i haven't received any payment and also any response from Upwork mediation.

Hi Anwar,

 

Thank you for your message. I will follow up with the team to expedite a response to your support ticket.

 

Thank you,

Pradeep

Upwork
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