Do not want to use Google Signin

[#1]

Hi,
I am using google sign-in to do the login to Upwork.

But now, I do not want to use my google sign anymore.

I want to use a separate Upwork username & password to login.

Please guide.

Thanks in advance.

[#2]

Hi Vaibhava,

Could you please go to Settings > Connected Services and disconnect your Google account? Let us know if you need any further assistance. 

Thanks for reaching out to us.

[#3]

Hi Bojan,

I tried the suggested solution but it throws me an error - 'Email uses google sign in'. Please suggest a better solution.

[#4]

Hi Abhishek,

First, you will need to log in via browser and then go to Settings > Connected Services and click on the disconnect button. Once this is done you will be able to log in with your email/username and password. Thank you.

[#5]

While using the Google Signin, the following Settings menu options are not available:

1) Login using Google Signin

2) Select Settings

3) Attempt to click Profile Settings or Connected Services

Expected: That I would be able to access and change Connecter Services under Settings

Actual: All these links forward to Password & security

Under the Password & security page, there is an edit icon and a message that says this profile uses Google Signin

1) Select Password & security

2) Click the edit icon

3) Attempt to change the password

Expected: Ability to disable the Google Signin

Actual: Changes a pointless password instead

[#6]

Hi Marie,

One of our team members will reach out to you directly via email to assist you with this concern.

Thank you for reaching out to us. 

[#7]

Facing the same issue
How to solve it

[#8]

Hi Haider, were you able to disconnect Google Services in your Settings? You can choose to not use it and use a username and password instead.

[#9]

I just created upwork account using google signing up...and it created my account with given google name but i want to change it... Evertime i click on contact info it open security and password option....how can i change my name

Actual: All these links forward to Password & security



Under the Password & security page, there is an edit icon and a message that says this profile uses Google Signin

1) Select Password & security

2) Click the edit icon

3) Attempt to change the password

Expected: Ability to disable the Google Signin

Actual: Changes a pointless password instead

[#10]

Hi there, 

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

[#11]

Please contact us too.

We have the same exact problem...

Google Login issues with password & password change.

[#12]

Hi Emil,

Could you please click on my picture next to this post and send me a private message with more info about the account you need help with?

[#13]

Hey JoanneP

Hope you are fine. i am facing same issue i donot want to login with google. can you please contact support team to get in touch and help me to set my password rather than google account login.

[#14]

Hi Rehan,

Thank you for your message. You can switch off the Google sign-in from Settings > Password & Security page. If you have any further questions or concerns, feel free to reply to this message.

- Pradeep

[#15]

Hi Andrea,

I am not able to log in using Google sign-in. My Gmail was provided by my university. After graduation, this email was not available. Meanwhile, I did not find how to use my username and password to log in. I would be very grateful if you could help me log in using other methods. Thank you.

Kind regards,

Xinlei

[#16]

Hi Frances,

Could you please click on my name above this post and send me a private message with more info about the account you need help with?

[#17]

hello Andrea, what difference does it make if I am registered through google or through my login password

[#18]

Hi Serdar,

Thank you for reaching out to us. When signing up using the google sign-in option, as long as you are logged in on your google account, you don't need to enter a password when logging in to your Upwork profile. Whereas using your own login email address and password, you'll have to enter your credentials.

[#19]

I also have a similar issue. I no longer want to use google sign in to access my account. I want to be able to log in with a username and password.

[#20]

Hi Justice,

You can disable the Google sign in option by going to Settings > Connected Services. Thank you.

[#21]

Hi Abhishek,

Please check your security question, did you fill it already?

Because the security question is mandatory for changing the login from google to own username.

Thanks

[#22]

I am using google sign-in to do the login to Upwork.

But now, I do not want to use my google sign anymore.

I want to use a separate Upwork username & password to log-in.

Please check attached screenshot.
When I try to go on "Settings > Connected Services" they redirect me on "Password & security" page.

Waiting for your reply asap.

Thanks

[#23]

Hi Praveen,

Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists? If so, please let us know.

Thanks!

[#24]

Hello Andrea, 

Thanks for your reply.

I have already checked with different browser as well check on another mac. Still unable to go on "Settings > Connected Services" page. Also, tried to copy and paste the link "https://www.upwork.com/ab/my-info/connected-services" into the browser new tab but they redirect me on "Password & security" page.

Please suggest a better solution.

Thanks

[#25]

Hi Praveen,

Thank for following up on this. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.